Resource library

Effective communication with your healthcare provider is essential to ensuring that the care you receive is safe, of a high-quality, and centred around you.

A flow chart describing key steps of an open disclosure process.

Produced by Hunter New England Area Health Service - ISBAR revisited: Identifying and Solving Barriers to Effective Handover in Inter-hospital Transfer as part of the National Clinical Handover Initiative Pilot Program.

These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care.