Resource library

The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of managers and clinician managers.

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

This resource provides the key principles, elements, and processes to support the implementation of open disclosure in accordance with the Australian Open Disclosure Framework.

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

This resource is a template which can help facilitate and document open disclosure discussions.

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

This resource is designed to assist clinicians and healthcare providers apologise or express regret in accordance with the Australian Open Disclosure Framework.

This guide is designed to assist health service managers implement the Australian Open Disclosure Framework.

This template is a checklist to assist staff in providing open disclosure. 

This tool has been developed to assist health service organisations implement open disclosure in accordance with the Australian Open Disclosure Framework.

This resource provides ‘just-in-time’ information for clinicians and healthcare providers who participate in open disclosure.

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

The Short Guide to the Open Disclosure Standard Review Report summarises the key points of the review as reported in the Open Disclosure Standard Review Report.

This report has been prepared by the Commission to present findings from the review of the Standard. It is intended for the people and organisations that have a role to play, and an interest, in open disclosure and aims to:

• present findings from a review of the Standard drawing on current research and evidence of, and experience with, disclosure
• identify where the Standard does and does not reflect current evidence and practice
• recommend changes to the Standard.

This is a short fact sheet about open disclosure and healthcare rights.

This is a short fact sheet about open disclosure and healthcare rights.

This Farsi resource provides information on open disclosure.

This is a short fact sheet about open disclosure and healthcare rights.

This Macedonian resource provides information on open disclosure.

This issue includes items on COVID-19, consumer and patient engagement, health care worker engagement, telehealth, safety practices, paracetamol overdose, Comprehensive Care Standard, open disclosure and more

Also covered are the latest issues of the BMJ Quality & Safety, Journal for HealthCare Quality Patient Safety, and Healthcare Policy, along with online first papers from BMJ Quality & Safety and the latest from the UK’s NICE and NIHR and the USA’s AHRQ.

This Thai resource provides information on open disclosure.

This is a short fact sheet about open disclosure and healthcare rights.