Resource library

This resource provides the key principles, elements, and processes to support the implementation of open disclosure in accordance with the Australian Open Disclosure Framework.

This resource is designed to assist clinicians and healthcare providers apologise or express regret in accordance with the Australian Open Disclosure Framework.

The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of managers and clinician managers.

This report has been prepared by the Commission to present findings from the review of the Standard. It is intended for the people and organisations that have a role to play, and an interest, in open disclosure and aims to:

• present findings from a review of the Standard drawing on current research and evidence of, and experience with, disclosure
• identify where the Standard does and does not reflect current evidence and practice
• recommend changes to the Standard.

This template is a checklist to assist staff in providing open disclosure. 

This resource is a template which can help facilitate and document open disclosure discussions.

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

This tool has been developed to assist health service organisations implement open disclosure in accordance with the Australian Open Disclosure Framework.

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

The Short Guide to the Open Disclosure Standard Review Report summarises the key points of the review as reported in the Open Disclosure Standard Review Report.

This issue includes items on the Australian Register of Clinical Registries, general practice, communication, costs, alarms, overdiagnosis, and more.

Also covered are the latest issues of Healthcare Quarterly, Australian Health Review, Health Affairs, and the Journal of Patient Safety & Risk Management and the latest online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care.

This issue includes items on listening to patients, patient safety in marginalised groups, intravenous medication errors, smart infusion pumps and more.

Also covered is the latest issue of Health Affairs along with the latest online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care.

This issue includes items on patient safety recommendations for COVID-19, Delphi method consultations, opioid prescribing, low-value care, team huddles, disclosure, diagnostic errors and more.

Also covered are the latest issues of Australian Health Review and Health Affairs along with the latest online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care and the latest from the UK’s NICE.

This issue includes items on COVID-19, mental health and substance use, inpatient harm, health of Aboriginal and Torres Strait Islander peoples, nursing care, communication and resolution, open disclosure, and more.

Also covered is the latest issue of BMJ Quality & Safety along with the latest online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care and the latest from the UK’s NICE (National Institute for Health and Care Excellence) and the USA’s AHRQ (Agency for Healthcare Research and Quality).

This issue includes items on COVID-19, developmental language disorder, diagnostic errors in the COVID-19 era, team communication after an error, patient feedback and more.

Also covered is the latest issue of the International Journal for Quality in Health Care along with the latest online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care and the latest from the UK’s NIHR (National Institute for Health and Research) and the USA’s AHRQ (Agency for Healthcare Research and Quality).

This issue includes items on COVID-19, face masks, medical devices, public health emergency preparedness and response, antimicrobial stewardship, carbapenemase-producing Enterobacterales and more.

Also covered are the latest issues the Journal of Patient Experience along with the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health.

This issue includes items on COVID-19, environmental cleaning and infection prevention and control, Clostridioides difficile (CDI) infection, Staphylococcus aureus (SAB) prevention, virtual health care, open disclosure, long-term care, and more.

A report reviewing the implementation of the Australian Open Disclosure Framework identifying perceived implementation gaps, areas for improvement, and suggested strategies at a national, state and territory, and health service organisation level.

This issue includes items on COVID-19, “second victims” of adverse events, wrong site surgery, diagnostic safety and more.

Also covered is the latest issue of Pediatric Quality & Safety, along with the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health Care and the latest from the UK’s NICE and the USA’s AHRQ.

This issue includes items on COVID-19, sentinel events, collective leadership for safety culture, peripherally inserted central venous catheters (PICCs), complaints, diagnosis, early warning systems, clinical deterioration, opioids, digital health and more.

Also covered are the latest issues of BMJ Quality & Safety and Nursing Leadership, along with the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health Care and the latest from the UK’s NICE.

This resource provides ‘just-in-time’ information for clinicians and healthcare providers who participate in open disclosure.