Resource library

This week’s issue includes items on care in emergency departments and in primary care, on medical devices, never events, coordination and communication, shared decision making and medication safety, and more.

Also covered are new issues of BMJ Quality & Safety, the Journal of Patient Safety & Risk Management, Australian Journal of Primary Health and The Milbank Quarterly, along with the latest online papers from BMJ Quality & Safety and the International Journal for Quality in Health Care.

These seven tips about setting goals help to make sure that everyone in the healthcare team knows what is important to you, and what your goals are.

A fact sheet for quality managers about improving health literacy

This fact sheet describes how you can review and improve the content and format of your organisation’s written information. Making your written information easier to understand will improve your health literacy environment and also help you meet some of the requirements of the National Safety and Quality Health Service (NSQHS) Standards.

A fact sheet for quality managers about improving health literacy

A fact sheet for quality managers about improving health literacy

A fact sheet for quality managers about improving health literacy

An infographic for consumers about health literacy.

These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care. 

Health literacy is a significant issue for Australia and is important because it shapes people’s health and the safety and quality of health care.