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2020
Job advertisement

 

The Director, Communications is responsible for developing and implementing the Commission’s strategic communications to enhance its reputation as the leading national agency for improving safety and quality in health care across Australia.

Leading a small team of communications professionals, the position is responsible for external communications functions, with a particular focus on the development and implementation of innovative solutions designed to help the Commission better disseminate its work to relevant audiences.

Positions duties and responsibilities include:

1. Develop and lead an integrated communications program including production of digital and hard copy publications, and a media engagement program that effectively promotes the work, priorities, brand and reputation of the Commission.

2. Provide appropriate expert communications advice and support to the Commission Executive on communications opportunities and risks, particularly on complex or sensitive matters.

3. Provide leadership to, and oversee activities of, the Communications team, including establishing priorities and managing workflow and performance to ensure timely delivery of outputs in consultation with the Director, Planning, Strategy and Evaluation.

4. Develop and manage highly effective and collaborative relationships with the senior executive of the Commission, and key external stakeholders.

5. Work closely with the Director, Planning , Strategy and Evaluation, the COO and other Directors to identify and maximise communication opportunities through the development and implementation of successful strategic approaches relating to digital development, media relations, issues management, brand and reputation development, website content and maintenance, and publications production.  

6. Develop the Commission’s strategic communication goals and activity plan with a core focus on developing relevant platforms, channels and tools for the delivery of the Commission’s products, which aligns with the Commission’s workplan and key strategic directions.

7. Develop a wide range of high-quality communications that respond to the needs of the Commission and reaches target audiences; to be delivered via appropriate communications channels, within agreed budget and timelines.

8. Provide advice, support and capacity building about document editing and publication to the Executive, program teams and communications staff.

9. Identify and pursue creative opportunities for the Commission’s reputation and brand.

 

For further information about this role please refer to the Applicant Pack or contact Naomi Poole on 9126 3536.

Applications close Wednesday 19 February 2020, midnight EST.

2020
Job advertisement

About the position

The Business Unit Officer works within the Commission’s Business Unit and provides assistance over an array of activities, such as procurement, travel and committee activities. The role will provide high-level administrative support to the Compliance and Procurement Manager, and the Business Unit more broadly, including the management of corporate committees and undertaking corporate procurement activities.

Duties and responsibilities

Responsibilities include but are not limited to:

  • Provision of advice to Commission staff in relation to procurement activities in accordance with the Commission’s Procurement Policy, the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and other related policies
  • Drafting of expenditure approval documentation and contractual agreements for corporate procurement activities
  • Assisting in the development, approvals and conduct of complex procurement activities including Expressions of Interest, Requests for Quotation and Requests for Tender
  • Organising the logistics of the Commission Board and its sub-committees, including booking travel and accommodation, processing membership documentation, setting up meeting rooms and processing sitting fees
  • Assisting in the Commission’s system changes and implementation or adoption of new systems, and leading in development of supporting resources and training for Commission staff on such new systems
  • Managing and conducting induction training for new staff on Business Unit processes

Skills and qualifications

The successful candidate will posses the following skills and qualifications:

  • Extensive experience in managing procurement, contract management and processing financial documents such as tax invoices.
  • High-level experience in providing corporate services and high quality administrative assistance.
  • Extensive experience in financial, committee and travel administration using SAP Concur.
  • Experience in development of documents, including use of an electronic records management system to track documentation.
  • Proficient in the use of Microsoft Office including, at a minimum, word processing and excel, email systems and electronic filing systems.
  • Relevant tertiary qualifications desirable.

For more information and details please review the applicant pack attached or email ACSQHCHR@safetyandquality.gov.au

Applications close 8 June 2020, midnight AEST

2020
Job advertisement

The APS6 Project Officer, AURA, IPC / HAI, will be responsible for undertaking end-to-end procurement, project planning and management, contract management, budget planning, writing briefings and other documents for internal and/or external audiences, support of the help desk and other system support roles of the team. Support for committees, working groups, meetings, forums and workshops are key functions of this role.

The period of employment will be for up to 12 months and via contract arrangement.

Information on this vacancy and how to apply can be found in the link below. Applications for this role will close midnight Monday 17 August 2020. Questions about the role can be directed to Kathy Meleady (02) 9126 3640 or acsqhchr@safetyandquality.gov.au.  

2021
Job advertisement

The Senior Project Officer, General Practice and Primary Care will be responsible for leading the work on coordinating the implementation of the NGPA Scheme as well as contributing to broader activities to support the National Standards Program to:

  • Provide ongoing support and resource development for health services implementing the National Safety and Quality Health Service Standards
  • Develop the National Safety and Quality Primary Health Care Standards and resources to support implementation of the standards.

Successful candidates will need to be able to demonstrate:

  1. Excellent policy development and project management experience relevant to safety and quality in health care, particularly in general practice and the primary care sector
  2. Demonstrated high level research and analytical skills
  3. Demonstrated excellent writing skills, including the ability to write high quality documents for a variety of audiences and in different formats
  4. Demonstrated highly developed communication and interpersonal skills, in particular, an excellent ability to consult and negotiate with a wide variety of stakeholders
  5. A high level of knowledge and comprehensive understanding of key safety and quality issues relevant to health care in particular the primary care sector
  6. Relevant tertiary qualifications.

Candidates must be Australian citizens to be eligible to apply. Questions about the role can be directed to Margaret Banks (02) 9126 3684 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight Wednesday, 10 March 2021. Only complete applications will be considered.

2021
Job advertisement

The Senior Project Officer, National Standards will be responsible for the day to day work of the National Standards program projects including: 

  • Supporting the development of Standards and accreditation, including in primary care
  • Managing  projects to implementing the second edition of the NSQHS Standards and develop additional Standards for aged care, primary care and other sectors
  • Stakeholder management
  • Secretariat support and stakeholder management of meetings and workshops
  • Preparing project plans, procurement documentation, briefs, report, meeting papers, minutes and budgets.

Applicants will need to be able to demonstrate:

  1. Excellent policy development and project management experience relevant to safety and quality in health care and/or accreditation of health service organisations
  2. Demonstrated high level research and analytical skills
  3. Experience in the management and or development of education and training programs
  4. Demonstrated excellent writing skills, including the ability to write high quality documents for a variety of audiences and in different formats
  5. Demonstrated highly developed communication and interpersonal skills, in particular, an excellent ability to consult and negotiate with a wide variety of stakeholders
  6. A high level of knowledge and comprehensive understanding of key safety and quality issues relevant to accreditation of health service organisations
  7. Relevant tertiary qualifications.

Candidates must be Australian citizens to be eligible to apply. Questions about the role can be directed to Margaret Banks (02) 9126 3684 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight, Wednesday 10 March 2021. Only complete applications will be considered. 

2021
Job advertisement

The Chief Medical Officer will provide expert clinical advice to the wide range of programs managed by the Commission, its Board and standing committees, and to Australian Health Ministers.

Applicants will need to be able to demonstrate

  1. An extensive understanding of Australia’s health care system, including the development and application of national approaches to safety and quality in health care, and government processes.
  2. Demonstrated high level experience in managing programs and projects in safety and quality in health care, or a similar field, and delivering key results.
  3. Proven capacity to develop strategy and provide expert clinical advice to senior stakeholders on the design, implementation and evaluation of policies and programs related to safety and quality in health care.
  4. Excellent interpersonal and management skills including the proven ability to liaise and negotiate effectively with stakeholders in the safety and quality health arena combined with the ability to work effectively with internal staff.
  5. Highly developed oral and written communication skills including demonstrated ability to prepare high level briefing documents and submissions, present publicly to large audiences, and explain complex clinical issues simply.
  6. Registration as a Medical Practitioner – essential requirement.
  7. Extensive executive level management experience in the healthcare and government sectors including a proven record of achievement as a leading senior medical practitioner.

Full-time and/or part-time applications will be considered. Candidates must be Australian citizens to be eligible to apply.

Questions about the role can be directed to Mike Wallace (02) 9126 3518 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight 7 April 2021. Only complete applications will be considered. Auto-generated applications will not be considered.

2021
Job advertisement

The Commission is seeking high-performing research assistants, with experience conducting qualitative health research, to join a small team working on a project that supports the work of the new National Commissioner for Defence and Veteran Suicide Prevention. The project aims to identify personal, psychosocial, and systemic factors that have contributed to deaths by suicide amongst Australian Defence Force personnel and Veterans between 2001 and 2018.

The successful candidates will have:

  • Clinical and/or health experience; mental health experience is desirable
  • Demonstrated skills and experience conducting qualitative analysis
  • Familiarity with root cause analysis, particularly in mental health, is desirable
  • Excellent writing skills and ability to communicate complex concepts in plain English
  • Effective and well-developed interpersonal and communication skills and ability to work within a small team
  • Exceptional organisational skills and ability to work to challenging timeframes
  • Familiarity with the National Statement on Ethical Conduct in Human Research, the Privacy Act 1988, organisational privacy management practice, and demonstrated ability to work within these frameworks
  • A professional, positive, and solutions-focused approach to work
  • Understanding of the issues and challenges associated with the collection, use and analysis of healthcare data.

The piece of work is expected to be for a 10-month period with a possibility of extension and is open to labour hire candidates or candidates in the university or government sector seeking a secondment.

Candidates must have a right to work legally in Australia for a continuous period of at least 12 months to be eligible.

Questions about the role can be directed to Lyndal Halliday (02) 9126 3690 or email acsqhchr@safetyandquality.gov.au.

Closing date for applications is midnight, Sunday 11 April 2021. Only complete applications will be considered. Auto-generated applications will not be considered.

2021
Job advertisement

The Commission is seeking a NSQHS Advice Centre Manager who will be responsible for managing the day to day operations of the Advice Centre and will deliver exceptional and professional service to health service organisations, assessors, clinicians and others contacting the Advice Centre, as well as contributing to broader activities to support the National Standards Program.

This will include undertaking research and analysis of information, project management, policy development, stakeholder management, facilitation of meetings, preparation of project documentation and collaborating with other relevant programs within the Commission

Applicants will need to be able to demonstrate:

  • Excellent interpersonal and communication skills with demonstrated ability to cultivate positive working relationships with both internal and external stakeholders
  • A professional, positive, strategic and solutions-focused approach to work including sound decision making and problem solving skills, incorporating initiative and professional judgement
  • Highly developed and excellent project management skills and experience, including resource and time management skills and a sound ability to manage multiple priorities, recognise common links, identify and manage risks and align key objectives
  • Knowledge and understanding of the NSQHS Standards and accreditation processes
  • Qualification as a Registered Nurse, and tertiary qualifications in a relevant area of health
  • Experience working in a health service, as well as experience in health care safety and quality, research, and analysis of information

Candidates must be Australian citizens to be eligible to apply.

Questions about the role can be directed to Margaret Banks (02) 9126 3684 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight 3 May 2021. Only complete applications will be considered.

2021
Job advertisement

The Commission is seeking a Senior Project Officer who will lead the development of clinical care standards and associated resources, and identify implementation strategies within a quality improvement framework.  This will include managing the day to day work of a clinical care standards project which includes: project management, research and analysis of clinical information, resource development and writing, preparation of briefing papers and project correspondence policy development, stakeholder management, and facilitation of meetings.  The officer will be a member of the Clinical Care Standards Program team and will work collaboratively with other relevant programs within the Commission.

The successful candidate will have:

  • High level research, analytical and interpretation skills, and the ability to synthesise evidence and interpret complex information preferably in a health and medical context
  • Clinical knowledge/experience will be highly regarded
  • A high level of knowledge of the Australian healthcare system, government policy context and processes including a comprehensive understanding of the issues regarding healthcare variation and safety and quality in health care
  • Knowledge of evidence-based medicine and health care improvement
  • Tertiary qualifications in a relevant area, preferably a health-related discipline.

Candidates must be Australian citizens to be eligible to apply.

Questions about the role can be directed to Alice Bhasale (02) 9126 3515 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight 5 May 2021. Only complete applications will be considered.

2021
Job advertisement

The Commission is seeking a non-ongoing Senior Project Officer to be responsible for leading the work on the assigned work plan deliverables and the development of resources as required as well as contributing to broader activities to support the National Standards Program. This will include undertaking research and analysis of information, project management, policy development, stakeholder management, facilitation of meetings, preparation of project documentation and collaborating with other relevant programs within the Commission.

The successful candidate will have:

  • Highly developed research, strategic analysis and interpretation skills
  • Highly developed and excellent project management skills and experience, including a sound ability to manage multiple priorities, recognise common links, identify and manage risks and align key objectives
  • Qualification as a health professional with clinical experience desirable.
  • Experience in analysing evidence and developing conceptual models and approaches to complex problems
  • High quality experience in policy development at a national or state level and preferably within a healthcare context.

Candidates must be Australian citizens to be eligible to apply. Aboriginal and Torres Strait Islander peoples are encouraged to apply.  

Questions about the role can be directed to Margaret Banks (02) 9126 3684 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight, Tuesday 11 May 2021. Only complete applications will be considered. Auto-generated applications will not be considered.

2021
Job advertisement

The Commission is seeking a non-ongoing Project Officer for a period of 9 months to support the Program Manager and work within a small team to assist in project and administrative activities of the Review.

This work will involve setting up and providing secretariat support for the Review’s committees, undertaking procurement activities and management of contracts, organising and assisting with public consultation processes, analysing information and drafting papers and providing project support.

The successful candidate will have:

  • Excellent project management, time management and organisational skills
  • Effective and well-developed interpersonal and communication skills including the ability to negotiate, influence, and consult
  • Demonstrated project management experience to manage a range of competing projects and timeframes
  • Demonstrated experience in contract management and procurement, experience in SAP Concur is desirable
  • Experience in setting up expert committees, facilitating the work of committees through Secretariat activities, and engaging and communicating with stakeholders
  • Relevant tertiary qualifications desirable.

Candidates must be Australian citizens to be eligible to apply.

The successful candidate must be engaged through an external recruitment agency.

For further information, please refer to the position description and applicant pack available from the Commission’s website at: https://www.safetyandquality.gov.au/careers.  

Questions about the role can be directed to Naomi Poole (02) 9126 3536 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight, 9 May 2021. Only complete applications will be considered.

2021
Job advertisement

The Commission is seeking a non-ongoing Project Officer (for a period of up to 12 months) to support the development and implementation of the National Safety and Quality Digital Mental Health Standards project. The Project Officer will be a member of the eHealth and Medication Safety team and will work collaboratively with other relevant programs.

Under the direction of the Project Manager, the Project Officer will be expected to work with limited supervision, within a team context and with internal and external stakeholders. The position requires excellent skills in communication, problem solving, time management and research and would suit a high performing candidate.

The successful candidate will have:

  • Excellent project management, time management and organisational skills
  • Effective and well-developed interpersonal and communication skills including the ability to present, negotiate, influence and consult
  • Knowledge of the Australian healthcare system and an understanding of issues regarding safety and quality in health care
  • Experience facilitating the work of committees, and engaging and communicating with stakeholders
  • Relevant tertiary qualifications desirable.

Candidates must be Australian citizens to be eligible to apply.

Questions about the role can be directed to Ben Prest (02) 9126 3571 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight 20 May 2021. Only complete applications will be considered.