Reviewing the information you have been given:
Identify
· Care must be taken, as there are patients with the same surname and patients with similar sounding surnames.
Situation
· What is the current context of the presenting situation - when were they admitted?
Observation
· What is your assessment of the patient - what are the vital sign assessments showing?
Background
· What information might you ask for, to get a clearer picture - is there a history or any predisposing factors?
Agree a plan
· What needs to be actioned for this patient and by whom? Are there tests, investigations or precautions that need to be instigated? How will that be achieved?
Read back
· Shared understanding - clarify what, who, how and the timelines that are required.