Partnering with Consumers Standard

Healthcare services develop, implement and maintain systems to partner with consumers in their own health care.

Consumer outcome
I am a partner in my own health care and my opinion is valued in designing and delivering health care.

Intention of this standard

The Partnering with Consumers Standard recognises the importance of working with consumers in the planning and delivery of their own health care and providing clear communication to minimise risks of harm. This standard, together with the Clinical Governance Standard, form a comprehensive clinical governance framework.