Clinical governance and quality improvement systems to support partnering with consumers

Systems are designed and used to support patients, carers, families and consumers to be partners in health care.

Submit your feedback

You are invited to provide feedback on the content under the following sub-headings: explanatory notes, key tasks, reflective questions, examples of evidence and where to go for more information.

You can provide feedback by:

  • Responding to a short online survey
  • Providing a written submission to pchs@safetyandquality.gov.au
  • Responding to the website polling questions below.
Consumer outcome
I am supported to be a partner in my own health care.

Intention of this standard

Systems are designed and used to support patients, carers, families and consumers to be partners in health care.

Integrating clinical governance

2.01—Healthcare providers use the safety and quality systems from the Clinical Governance Standard when:

  1. Implementing policies and procedures for partnering with consumers
  2. Managing risks associated with partnering with consumers
  3. Monitoring processes for partnering with consumers