APS6 Project Officer, MedicineInsight

The Measurement for Improvement Program (MFI) is responsible for a range of projects to support the feedback of safety and quality data to multiple levels of the health system including consumers, clinicians, administrators and funders. This work also supports the Commission’s national health information role and commitments under the National Health Reform Act 2011, and the National Health Reform and Information Agreements.
 

MedicineInsight operates within the MFI after the transition to the Commission in January 2023 when the Commission became the custodian of a range of Quality Use of Medicines (QUM) functions. MedicineInsight is a quality improvement program using data from Australian general practices to support best practice and the post-market surveillance of medicines. It allows general practitioners to reflect on their prescribing patterns and patient care and review their practice results as well as the aggregate of all participating MedicineInsight practices.
 

Participating practices are offered customised quality improvement recommendations that align with best practice and identify key areas for improvement which benefit patients.
The Project Officer will be expected to work with limited supervision, within a team context and with internal and external stakeholders. The position requires excellent skills in customer service, communication, problem solving and time management and would suit a highly performing candidate with cross-functional role experience.

Duties of the Project Officer will include, but are not limited to, the following:

1. Undertake project management activities including input into project planning and documentation; assistance with implementation; monitoring and reporting on progress, identifying problems and proposing possible solutions.
2. Provide strong customer service and technical support to health professionals and IT providers.
3. Operate multiple software programs and databases such as Microsoft Dynamics CRM, Jira and TeamViewer.
4. Collate, edit and draft meeting papers, correspondence, discussion papers, submissions, consultation materials, briefing notes and other written materials associated with the program.
5. Provide secretariat support for committees and expert groups, including preparation of agenda papers, meeting notes, logistics and other administrative tasks.
6. Undertake procurement and contract management activities including financial administration and budget preparation and monitoring as necessary.
7. Collaborate with other team members and other program teams within the Commission to support the work of the team.
8. Other duties as required and directed.

The successful candidate will have:

• Demonstrated project management and customer service skills and experience.
• Well-developed oral and written communication skills including demonstrated ability to prepare documents including briefing papers, reviews, submissions, correspondence and meeting papers.
• Demonstrated strong interpersonal skills with an ability to communicate effectively and develop productive working relationships with a range of stakeholders.
• Strong conceptual, analytical and research skills, including demonstrated sound judgement and innovative problem-solving skills.
• Effective teamwork skills including the ability to work collaboratively to achieve results and outcomes in a timely manner.

How to apply

To apply for this position, please complete and submit an application form and upload: 

• A CV summarising your relevant experience and qualifications
• A two-page cover letter broadly addressing your suitability against both the position description and selection criteria.

Candidates must be Australian citizens to be eligible to apply.

Please note: This position will be offered in a hybrid model of office based (Sydney) and working from home, where operationally feasible. A regular weekly presence in the office is required.

Questions about the role can be directed to Anna Lewis (02) 7232 6059.

Closing date for applications is 11.59pm Australian Eastern Daylight Time (AEDT), Wednesday 21 January 2026.