Contact us
General enquiries
Phone
(Australia) 02 9126 3600
(International) +61 2 9126 3600
Street/delivery address
Australian Commission on Safety and Quality in Health Care
Level 5, 255 Elizabeth Street
Sydney NSW 2000
Postal address
Australian Commission on Safety and Quality in Health Care
GPO Box 5480
Sydney NSW 2001
Hand Hygiene enquiries
Please direct these enquiries to the Hand Hygiene Help Desk Contact form. The NHHI email support service operates business days Monday to Friday from 10am-5pm (AEDT).
The Commission also operates the NHHI Help Desk phone support service at (02) 9126 3511 which operates between 10am - 1pm (AEDT) on Tuesday to Thursday.
NSQHS Standards enquiries
Please direct these enquiries to the Safety and Quality Advice Centre.
Website feedback
To report an issue with information or functionality on the website:
Email: web@safetyandquality.gov.au
Media enquiries
Please direct all media enquiries to: media@safetyandquality.gov.au
Make a complaint
If you have a complaint about your health care provider please go to the relevant authority in your state.
For complaints about the Australian Commission on Safety and Quality in Health Care, please complete this form and we will respond to your issues as soon as possible.