By working in partnership with the Australian Government, states and territories, the private sector, clinical experts, and patients and carers, the Australian Commission on Safety and Quality in Health Care aims to ensure that the health system is better informed, supported and organised to deliver safe and high-quality care.

National Safety and Quality Health Service Standards

The primary aims of the National Safety and Quality Health Service (NSQHS) Standards are to protect the public from harm and improve the quality of health service provision. The NSQHS Standards provide a nationally consistent statement about the level of care consumers can expect from health services.

The first edition of the NSQHS Standards were released in 2011, and have been used to assess health service organisations since January 2013. The second edition was released in November 2017, with assessment to the second edition commencing 1 January 2019.

National Safety and Quality Primary Health Care Standards

The Commission is working in partnership with the primary health care sector to develop National Safety and Quality Primary Health Care Standards for non-general practice and non-public primary health care providers.  The Commission has finalised this round of consultation. Draft standards anticipated by the end of 2019.

Clinical Care Standards

In 2013, the Commission established the Clinical Care Standards program to support clinical experts and consumers develop Clinical Care Standards on health conditions that would benefit from a national coordinated approach.

Clinical Care Standards play an important role in delivering appropriate care and reducing unwarranted variation, as they identify and define the care people should expect to be offered or receive, regardless of where they are treated in Australia.