Seventh (7.3 Downtime) Clinical Safety Review of the My Health Record System
Assessing downtime management best practices for clinical safety in health IT systems
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Downtime is a period of time that an IT system is not available, or only partially available, due to planned maintenance or an unplanned incident. In health care, downtime has an increased ability downtime to disrupt service delivery and pose risks to patient safety increases as digitisation of electronic records, formularies, order entry, results reporting, decisions support and other elements of clinical care and documentation.