CEO Message - 29 July 2025
Our new Strategic Plan and brand
The Strategic Plan 2025–30 was developed by the Commission’s Board, in consultation with key stakeholders. It outlines our future-focused priorities for safety and quality improvement over the next five years including:
- High-quality care in an evolving environment
- Outcome-focused clinical governance
- Empowering patients, carers and communities
- An improvement-driven workforce culture.
The healthcare environment is evolving rapidly. Our Strategic Plan recognises this and supports an agile response to changes across the health sector, including in workforce, models of care, patient needs, technology and socio-economic and environmental impacts on health.
Our new brand embodies our role in bringing clarity, consistency and a greater connection to our partners across the health system. It affirms who we are and increases our impact in leading safety and quality improvement, nationally.
While our look has changed, our purpose remains. We lead improvements in the safety and quality of health care so all Australians receive better care, everywhere.
We will drive quality improvement for better health outcomes across the patient journey, in collaboration with clinicians, patients, communities and our many partners.
I invite you to view our Strategic Plan 2025–30.
Thank you for being a valued partner in our work. We look forward to continuing to collaborate with you to shape a safe, high-quality and person-centred health system.
Yours sincerely,