This issue includes items on patient experience, burn-out, surgical mortality, COVID-19 and more.

Also covered are the latest issues of the Journal of Health Services Research & Policy and BMJ Leader and early online papers from International Journal for Quality in Health Care along with the latest from the UK’s NICE.

This presentation provides healthcare workers with an introduction to Environmental Sustainability and Infection Prevention and Control, why it is important for the prevention of infections, and patient and healthcare worker safety.

This presentation provides healthcare workers with an introduction to the basics of hand hygiene, why it is important for the prevention of infections, and patient and healthcare worker safety.

This presentation provides healthcare workers with an introduction to the basics of hand hygiene, why it is important for the prevention of infections, and patient and healthcare worker safety.

This resource provides an evidence-based approach to the early assessment, management, review and referral of patients with low back pain, who present with a new acute episode. The guide includes simple guidance and communication tips for physiotherapists.

Service providers implementing the National Safety and Quality Digital Mental Health Standards are required to have a clearly described model of care that outlines the way a digital mental health service is to be delivered. This fact sheet describes the key elements to include in a model of care.