Assessments under the NGPA Scheme are conducted by an accrediting agency approved by the Commission. Once a general practice has entered a contractual arrangement with an accrediting agency of their choice, the assessment process will involve:
Explore the information and tools available to promote and support person-centred care.
Governing bodies, managers and clinical leaders all have a role to play in developing and supporting person-centred care within their healthcare organisations.
To succeed, a person-centred approach should also address the staff experience, because the staff's ability and inclination to care effectively for patients is compromised if they do not feel cared for themselves.
To evaluate person-centred care, it is important to assess performance from both an organisation and patient viewpoint.
This report provides the findings and lessons learned from the pilot study for a national retrospective medical record review examining clinical records of patients with sepsis and suspected sepsis in Australia.
Australia has a strong commitment to a healthcare system that is based on partnerships with consumers.
Network members receive our newsletter Person-Centred Care Insights to support and inspire their efforts. It’s a great way to keep up to date with innovative initiatives and projects, new resources as well as with research and publications.
The series is aimed at health service managers, clinicians, patient experience managers, consumer engagement staff, academics, and consumer representatives.
This issue includes items on Infection Prevention and Control Week, antibiotic review, antimicrobial stewardship, diagnosis and diagnostic safety, patient safety, depression, anxiety and suicide risk in children, adolescents and young people, COVID-19 and more.
This presentation provides an overview of the content of the NSQHS Preventing and Controlling Infections Standard and the resources the Commission has developed to help health service organisations meet the requirements of the Standard. You can use it to help others in your organisation understand the importance of infection prevention and control for patient safety and for their safety.