Explore the information and tools available to promote and support person-centred care.
Governing bodies, managers and clinical leaders all have a role to play in developing and supporting person-centred care within their healthcare organisations.
To succeed, a person-centred approach should also address the staff experience, because the staff's ability and inclination to care effectively for patients is compromised if they do not feel cared for themselves.
To evaluate person-centred care, it is important to assess performance from both an organisation and patient viewpoint.
This report provides the findings and lessons learned from the pilot study for a national retrospective medical record review examining clinical records of patients with sepsis and suspected sepsis in Australia.
Australia has a strong commitment to a healthcare system that is based on partnerships with consumers.
Network members receive our newsletter Person-Centred Care Insights to support and inspire their efforts. It’s a great way to keep up to date with innovative initiatives and projects, new resources as well as with research and publications.
The series is aimed at health service managers, clinicians, patient experience managers, consumer engagement staff, academics, and consumer representatives.
This presentation provides an overview of the content of the NSQHS Preventing and Controlling Infections Standard and the resources the Commission has developed to help health service organisations meet the requirements of the Standard. You can use it to help others in your organisation understand the importance of infection prevention and control for patient safety and for their safety.
This report describes findings from the My Health Record in emergency departments (EDs) project, which is the largest study of My Health Record use undertaken, covering almost 130,000 patients across four jurisdictions and involving more than 1,000 ED staff. The project’s aim was to establish enablers to regular use of the My Health Record system by ED clinicians.
Work on the quality improvement of transitions of care addresses risks for patients moving between health settings.