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2025
Publication or report

The Digital Mental Health Module for Community Managed Organisations outlines a subset of actions from the National Safety and Quality Digital Mental Health Standards (Digital Mental Health Standards). This subset of actions can be used with the National Safety Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO Standards) to meet accreditation requirements for both sets of standards.

2025
Publication or report

The Digital Mental Health Module for Primary Care outlines a subset of actions from the National Safety and Quality Digital Mental Health Standards (Digital Mental Health Standards). This subset of actions can be used with the National Safety and Quality Primary and Community Healthcare Standards to meet accreditation requirements for both sets of standards

To describe the requirement for accrediting agencies to examine external and non-routine internal reports of reviews and investigations into significant safety and quality issues, clinical or technical governance, or safety breaches as part of a digital mental health service provider’s accreditation assessment.

To describe the requirements for accrediting agencies to notify regulators and the Commission of significant service user risks identified during the assessment of a digital mental health service provider.

To clarify for accrediting agencies and health service organisations their responsibilities and the recommended processes to be followed when health services change accrediting agencies.

To describe the methodology to be used by accrediting agencies when sampling multi-site digital mental health service providers at assessment to the National Safety and Quality Digital Mental Health Standards (Digital Mental Health Standards) or the Digital Mental Health Modules.

To clarify not applicable actions for organisations providing digital mental health services.

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