This issue includes items on COVID-19, artificial intelligence (AI) and automation in health care, impact of administration on patient care, diagnosis, consent, incidental findings, medication safety and more.

This report outlines the findings and recommendations from the 2020 National Standard Medication Chart (NSMC) national audit.

This issue includes items on COVID-19, environmental cleaning, telehealth, whole system quality, quality improvement capacity, medication safety and older patients, care transitions, sepsis, hip fracture and more.

Also covered is the latest issues of BMJ Quality and Safety, along with the latest online papers from BMJ Quality and Safety and International Journal for Quality in Health Care and the latest from the UK’s NICE and the USA’s AHRQ.

Chapter 16 of the AMS Book highlights issues related to antimicrobial use in the community and in residential aged care and describes infections experienced by older people and strategies to improve antimicrobial prescribing and use. 

This resource provides information for cleaning staff in health service organisations and aged care services about their important role in providing a safe environment for patients and residents.

The resource supports the needs of small health service organisations to develop, or adapt, environmental cleaning programs to local needs.

This issue includes items on COVID-19, Staphylococcus aureus bloodstream infection, living with dementia, patient experience, diagnosis, primary care, adverse events, burnout and more.

Also covered are the latest issues of the Journal of Patient Safety & Risk Management and Pediatric Quality & Safety Health Research & Practice, along with the latest online papers from BMJ Quality and Safety and the latest from the UK’s NICE and the USA’s AHRQ.

To mitigate risks associated with assessors undertaking onsite assessments, accrediting agencies are required to routinely review the risks. This includes screening of assessors immediately prior to them commencing an onsite assessment.