Patient experience vs satisfaction
- Experience is process focused – it captures patients’ self-reported observations and feelings about their interactions with health service workers, environments and processes.
On the Radar Issue 683 is now available.
2025
Newsletter
This issue includes items on insulin, mental health, maternity care, variation, and more. Also covered are the latest from Healthcare, BMJ Quality & Safety, Nursing Leadership, Health Policy, International Journal for Quality in Health Care and the UK’s NICE and NIHR and the USA’s AHRQ.
The Department of Health and Aged Care, in collaboration with the National Pathology Accreditation Advisory Council (NPAAC) and the Australian Commission on Safety and Quality in Health Care, has published the second edition of the Requirements for cervical screening.
2025
Guide, user guide or guidelines
The Requirements for cervical screening (Third edition 2025) sets out the standards for using human papillomavirus nucleic acid testing as the primary screening method for cervical cancer screening.
The Commission has released one revised and one new advisory for the Diagnostic Imaging Accreditation Scheme (DIAS).
On the Radar Issue 682 is now available.
2025
Fact sheet or brochure
This fact sheet provides clinicians with information on safety strategies and considerations related to the discontinuation of Protaphane® InnoLet® in Australia.
2025
Fact sheet or brochure
This fact sheet has been developed to provide information about discontinuation of multiple insulin products in Australia. The fact sheet aims to assist consumers, their families and/or carers understand the discontinuation of multiple insulin products and the impact it has on the health care they receive.
2025
Guide, user guide or guidelines
This guidance document provides clinicians with information on safety strategies and considerations related to the discontinuation of multiple insulin products in Australia.