This PowerPoint presentation is designed to assist consumers deliver the educational session for Partnering with Consumers: A guide for consumers, and can be used in partnership with staff from the local health service organisation.

This Facilitator Guide is designed to assist consumers deliver the educational session for Partnering with Consumers: A guide for consumers, and can be used in partnership with staff from the local health service organisation.

This issue includes items on social prescribing, medication safety, safety culture, infection prevention and control, clinical quality registries, Patient Reported Outcome Measures (PROMs), COVID-19, and more. Also covered are the latest from BMJ Quality & Safety, International Journal for Quality in Health Care, Medicines Advice Initiative Australia and the USA’s AHRQ.

This fact sheet describes the requirements for documenting medicines-related information in line with the intent of the National Safety and Quality Health Service (NSQHS) Standards

This case study is one of four, designed to align with Partnering with Consumers: A guide for consumers. It focuses on the Emergency Department Consumer Advisory Group at Fiona Stanley Hospital and how consumer leadership has changed the way that services are designed, delivered and evaluated. 

This case study is one of four, designed to align with the Partnering with Consumers: A guide for consumers. It focuses on the evidence-based Eat Walk Engage program, that aims to improve outcomes for older people at risk of more serious hospital complications (such as delirium). 

This case study is one of four, designed to align with Partnering with Consumers: A guide for consumers. It highlights the strategies that South Metropolitan Health Service uses to implement the the National Safety and Quality Health Service (NSQHS) Standards with a focus on partnering with consumers at all levels of the organisation.

This case study is one of four, designed to align with Partnering with Consumers: A guide for consumers. It focuses on initiatives to strengthen person-centred care as part of the redevelopment of a multipurpose service to co-locate aged care and acute services.

The Guide provides support for healthcare services implementing the Primary and Community Healthcare Standards. It includes practical guidance and examples of evidence that can be used to implement the actions in a way that is appropriate to the healthcare service.

For exuberant 44-year-old Perth mother Hayley Harrison, it’s been quite a journey through womanhood. She is sharing her story, so others can learn earlier what she didn’t know about heavy periods.

In this case study, Hayley shares her experience with cosmetic surgery, as the Commission released the revised clinical care standard for heavy menstrual bleeding