Communication to support shared decision making

Effective clinical communication with both consumers and colleagues is essential for a collaborative, shared decision making approach to health care.

Explore the resources and tools available to support clinicians to develop and refine their clinical communication skills.

Communicating with patients and colleagues

Resources to help you communicate effectively, reliably and appropriately with both consumers and colleagues

Risk communication e-learning module

Learn how to effectively communicate the benefits and risks of treatment options with consumers

Teach-back

Information and training about a tool that allows you to check if someone understands you, which helps you know if you are communicating effectively with consumers

Resources for organisations on health literacy

Resources for clinicians, consumers and health service organisations to support improvements in health literacy, which is important for effective healthcare communication