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Tips to help you get safe care

The Top Tips for Safe Health Care are designed to help consumers, their families, carers and other support people get the most out of their health care.

Top Tips for Safe Health Care help you get the most out of your healthcare and ensures you get the care that is right for you.

You can use our Top Tips for Safe Health Care when you talk to your doctor and healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers.
 

Top tips

  1. Ask questions
  2. Find good-quality and reliable health information
  3. Understand the risks and benefits of medical tests, treatments and procedures
  4. Keep a list of all the medicines you are taking
  5. Confirm what will happen before your operation or other procedure
  6. Ask about your care when you leave hospital
  7. Know your rights
  8. Understand privacy and accessing your medical record
  9. Your feedback helps improve healthcare safety and quality

For more detail about each of the tips, please view the booklet which is available in a range of languages.

Useful Links 

The following consumer organisations can provide advice about finding support networks and healthcare services: 

Last updated: 29 April 2026