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The Commission is hosting a series of free online webinars to highlight the importance of person-centred care for consumers, organisations and healthcare professionals. The webinars will promote successful projects or initiatives that demonstrate practical examples of person-centred care.
The Commission leads and coordinates national initiatives to reduce harm associated with transitions of care. This work addresses the risks for patients moving between healthcare providers including primary, community, acute, subacute, and aged and disability care. Information developed by the Commission helps health service organisations and clinicians identify and implement strategies for improvement.
This page includes resources for implementation of the Preventing and Controlling Infections Standard of the National Safety and Quality Health Service (NSQHS) Standards and National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).
The National Pathology Accreditation Advisory Council (NPAAC) is responsible for developing and maintaining the accreditation standards for pathology laboratories in Australia.
The Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard provides guidance to clinicians, healthcare services and consumers on the safe and appropriate use of psychotropic medicines.
This national standard was released by the Commission on 9 May 2024.
Supporting improvements in health care for older people
The Commission supports the safety and quality of health care for older people. This page contains resources that support the delivery of high-quality care of older people across all care settings.
The Commission has developed culturally appropriate resources for Aboriginal and Torres Strait Islander peoples to raise awareness of sepsis.
A reasonable adjustment is a change to an existing approach or process which is essential to ensure a person’s access to a service. Making reasonable adjustment for a person’s disability creates an inclusive environment and facilitates meeting the NSQHS Standards.
The Australian Hospital Patient Experience Question Set has been translated into 20 languages, and is available in easy English, large print and braille.
Aseptic technique is an element of standard precautions. Aseptic technique is a set of practices that protects patients from healthcare-associated infections and protects healthcare workers from contact with blood, body fluid and body tissue.
The NHHI LMS hosts the hand hygiene, infection prevention and control modules and hand hygiene auditor online learning. Health service organisations (excluding aged care) with 10+ staff can register for access to the NHHI LMS.
Registering an organisation allows learners (staff) to link their profiles to your organisation in the NHHI LMS.Organisations do not need to register for its staff (learners) to access the NHHI online learning modules. The organisation name does not appear on any completion certificates.
The NHHI LMS hosts the hand hygiene, infection prevention and control modules and hand hygiene auditor online learning.
The Infection Prevention and Control (IPC) Advisory Committee provides a mechanism for the Commission to consult with experts and key stakeholders on the development and implementation of national initiatives related to IPC.
The Commission has developed a guide to support incident management. The guide consolidates best practice approaches based on literature reviews and the Australian states’ and territories’ incident management policies.
The NMA Scheme for Ethical and Scientific Review of Multi-Centre Research is consistently recognised as a key enabler for clinical trials and research conduct in Australia. Consultation is underway for the development of a National Accreditation Scheme.
Infection Prevention and Control (IPC) Week is held during the third week of October each year to highlight the importance of preventing infections. The theme for IPC Week 2025 is A proactive approach to IPC: Identify the risk, Protect patients and the workforce, Control the spread of infection. Everyone has a role in the prevention and control of infections in health care.
The Commission has developed a series of fact sheets for consumers and carers about infection prevention and control, and common and emerging healthcare-associated infections.
Australia has established a Unique Device Identification (UDI) system for medical devices supplied in Australia.
The Commission has developed resources to support residential care providers and software vendors to implement and optimise their electronic National Residential Medication Chart (eNRMC) medication management systems.