The National Hand Hygiene Initiative (NHHI) operates a Help Desk to support users of the NHHI Learning Management System (LMS) and the Hand Hygiene Compliance Application (HHCApp).
The Help Desk team endeavours to respond to your enquiry as quickly as possible. You will receive a response within 5 business days.
A hospital-acquired complication (HAC) refers to a complication for which clinical risk mitigation strategies may reduce (but not necessarily eliminate) the risk of that complication occurring.
The Australian Commission on Safety and Quality in Health Care convened the Clinical Quality Registries (CQR) Framework Review Advisory Group (Advisory Group), comprising members with relevant expertise and experience in the CQR sector.
The pathology accreditation standards used in Australia protect the public from harm and ensure consistency in pathology practice.
A number of related resources have been identified which are relevant to the Sepsis Clinical Care Standard.
List of expert advisory groups for the Third Australian Atlas of Healthcare Variation, published in 2018.
The National Standard Medication Chart (NSMC) audit aims to improve the safety and quality of medication charting in Australian hospitals who use paper-based NSMCs. Audit data can help health service organisations evaluate the effectiveness of NSMC safety features. These features can contribute to improved health outcomes for patients and identify areas for continuous quality improvement within hospitals.
The National Safety and Quality Health Service (NSQHS) Standards support the rights of people with intellectual disability to equitable health care. People with intellectual disability experience significant barriers in accessing safe and quality care evident through a higher mortality rate, increased incidence of preventable illness and more frequent hospital admissions.
In this section, you will find guidance and resources for implementation of the NSQHS Standards, to support healthcare rights and provision of inclusive health care.
World Hand Hygiene Day is held annually on 5 May. The 'Save Lives: Clean Your Hands' global campaign was launched by the World Health Organization (WHO) in 2009.
New resources are now available for World Hand Hygiene Day 2025.
The Commission develops clinical care standards with advice from a multidisciplinary topic working group including clinicians, consumers and researchers. The membership and role of the COPD Clinical Care Standard Topic Working Group is described below.
The Commission has developed the National Consensus Statement: Essential elements for safe high-quality end-of-life care which describes the key clinical and organisational requirements for delivering excellent end-of-life care.
The Hip Fracture Clinical Care Standard (2023) provides guidance to clinicians and health services on delivering appropriate care for people with a hip fracture.
Acute coronary syndromes affect thousands of Australians each year. Despite well-developed guidelines for managing acute coronary syndromes, not all patients receive appropriate treatment.
Codes that can be used to identify patients diagnosed with sepsis from routinely collected data.
