Auditing using the HHCApp
The HHCApp is the Commission's web-based application for use by healthcare organisations to collect, review and report their hand hygiene compliance rates.
For settings such as non-acute, primary care and mental health it is preferable to assess other aspects of a hand hygiene program, such as product placement and availability and participation in education. Routine hand hygiene compliance auditing is not recommended in these settings, as there is a low level of staff/patient activity and interaction that will result in a small number of Moments being observed.
All facilities should be aware of their jurisdictional and organisational requirements when planning measurement of their hand hygiene program. A number of audit tools are available that can be used or modified as desired. Hand hygiene compliance audits should only be undertaken by trained and validated Hand Hygiene Auditors or Hand Hygiene Auditor Educators.
Annual audit data submission dates
Health service organisations which are being accredited to the National Safety and Quality Health Service Standards are required to collect hand hygiene compliance data for national hand hygiene audits, unless exempted by the relevant state and territory regulator. Health service organisations should refer to current NSQHS Advisories regarding any changes to this requirement.
Annual audit periods for the NHHI are:
- Audit period 1: 1 November to 31 March
- Audit period 2*: 1 April to 30 June
- Audit period 3: 1 July to 31 October
National Audit period 2 became voluntary from 1 April 2023 to provide health service organisations with additional time for quality improvement activities. Organisations should refer to their jurisdictional requirements at Advisory AS23/01: Advice on national hand hygiene audit period 2 (for example, performance or service level agreements) when deciding whether to participate in Audit period 2.
Submitting data to the National Audit
The HHCApp is used to enter data which must be submitted by the last day of each audit period.
The hand hygiene lead for each organisation is required to press the 'submit for approval' button in the HHCApp to demonstrate that data collection has been completed. Data submission can be completed at any time in the lead up to the last day of each audit period.
Please note: by pressing the 'submit for approval' button you are closing off the audit for your organisation, which does not allow for further data entry for that audit period. Please read the guidance on how to validate and submit a completed audit prior to submitting your organisation's audit data.
Guidelines for data submission
Guidelines that support submission of hand hygiene audit data by hospitals and some specific clinical settings are listed. These guidelines are intended to ensure all hand hygiene compliance data collected and submitted, as part of the NHHI, is an accurate and reliable representation of a participating organisation's hand hygiene compliance. All organisations submitting data as part of the NHHI are required to follow these guidelines.
Use of Audit data for quality improvement and improved patient safety
The health service organisation must also demonstrate that it uses the results of audits to improve hand hygiene compliance and patient safety.