The Commission has developed a suite of eLearning modules on hand hygiene and infection prevention and control.
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The use of surveillance information of healthcare-associated infections (HAIs) is an important initiative to improve patient safety. This page provides a range of information on surveillance of a number of HAIs.
The Commission contributes to e-Health safety by optimising safety and quality in the rollouts of digital clinical systems. It focuses on hospital medication management programs and discharge summaries, and uses e-Health initiatives to improve the safety and quality of health care, including antimicrobial stewardship.
The Toolkit comprises a range of project management tools and resources to assist with clinical handover improvement and has been adapted for use in all healthcare settings.
This guide was released in 2012 to support implementation of the National Consensus Statement: Essential elements for recognising and responding to clinical deterioration. The Consensus Statement was updated in 2016.
The tools and resources can still be used by health service providers to identify strategies for successfully implementing robust recognition and response systems to address acute physiological deterioration.
Antimicrobial stewardship includes the range of activities that promote and support optimal antimicrobial prescribing and use. The aim of the Commission’s work on antimicrobial stewardship is to improve the safe and appropriate use of antimicrobials, reduce patient harm and prevent and contain antimicrobial resistance in Australia.
Australia’s national Clinical Quality Registries (CQRs) make a unique contribution to the Australian health system. They collect, analyse and report information about the care and outcomes being delivered by health service organisations, and serve as a fundamental driver of ongoing improvements in the safety and quality of the care provided to Australian consumers.
Health literacy is about how people understand information about health and health care, and how they apply that information to their lives, use it to make decisions and act on it.
Credentialing by health service organisations is a process used to verify the qualifications and experience of a clinician to determine their ability to provide safe, high quality health care services within a specific health care setting and role.
The Commission leads and coordinates key improvements in safety and quality in health care across Australia.
PREMs are recommended as a resource to prioritise and inform local safety and quality improvement, to stimulate meaningful discussion with consumers, and to help organisations to keep track of their move towards patient-centred care.
Now that you have considered how the selected PREM fits into the big picture of your organisation, it is time to think about how to translate the aspirations of this big picture into practical actions on the ground. Stage 2 takes you through some of the important decisions needed to get the PREM to your patients and to get responses back.
To ensure that the selected PREM can be a meaningful tool for quality and safety improvement and person-centred care, you need to first think carefully about how you want to use the survey and why. You also need to consider how the PREM can be best used in your organisation, given your existing patient experience work and contextual constraints and enablers.
Learning about patients’ experiences can help hospitals and healthcare services to identify how and where they need to make improvements in the safety and quality of the health care they provide.
Hospitals and healthcare services may ask you to complete a survey to collect your experiences and feedback to help them improve the care and treatment they offer.