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State and territory health department contact details

State and territory health departments regulate accreditation.

The Australian and state and territory Departments of health are responsible for regulating the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme. This means they are responsible for: 

  • Mandating the standards that health service organisations must be assessed against 
  • Overseeing the accreditation scheme content
  • Receiving relevant accreditation data
  • Escalating responses where the NSQHS Standards are not met. 

If unsure of your health service organisation's accreditation requirements, contact your state and territory health department that regulates accreditation.

ACT

Australian Capital Territory

Public and private hospitals, day procedure services and dental services

Health Protection Service

Phone: 02 5124 9700

Email: hps@act.gov.au

Web: ACT Health

NSW

New South Wales

Public hospitals, day procedure services and dental services

Clinical Excellence Commission

Email: CEC-GovernanceandAssurance@health.nsw.gov.au

Private hospitals and day procedure services

Private Health Care Unit, Legal and Regulatory Services Branch, NSW Ministry of Health

Phone: 02 9424 5955

Email: MOH-PrivateHealthCare@health.nsw.gov.au

NT

Northern Territory

Public and private hospitals, day procedure services and dental services

Department of Health

Clinical Excellence and Patient Safety Unit

Phone: 08 8999 2835

Email: SafetyandQuality.DoH@nt.gov.au

Web: https://health.nt.gov.au/

Qld

Queensland

Public hospitals and day procedure services

Patient Safety and Quality Improvement Service

Phone: 07 3328 9430

Email: PSQIS_Comms@health.qld.gov.au

Web: Queensland Health

Private hospitals and day procedure services

Private Health Regulation, Chief Health Officer Branch

Phone: 07 3708 5325

Email: Private_health@health.qld.gov.au

Web: Queensland Health

SA

South Australia

Public hospitals, day procedure services and dental services

Safety and Quality, SA Health
Contact: Samantha Farrugia
Phone: (08) 8226 2567
Web: SA Health

Private hospitals and day procedure services

Health Licensing Unit

Email: health.licensing@sa.gov.au

Phone: 08 8463 6134

Tas

Tasmania

Public and private hospitals, day procedure services and Non-Emergency Patient Transport (NEPT) services

Regulation

Contact: Rhonda Smith

Phone: 03 6166 3856

Email: rhonda.smith@health.tas.gov.au

Web: Department of Health Tasmania

Vic

Victoria

Public health services

Department of Health

Commissioning, Performance and Regulation

Email: accreditation@health.vic.gov.au

Web: Department of Health

Public dental services

Dental Health Services Victoria

Contact: Sarah Carter

Phone: 03 9341 1187

Email: sarah.carter@dhsv.org.au

Web: Dental Health Services Victoria

Private hospitals, day procedure services

Ross O'Brien

Senior Clinical Adviser

Private Hospitals and Day Procedure Centres

Regulatory, Risk, Integrity & Legal

Department of Health | 50 Lonsdale Street, Melbourne VIC 3000

Phone: 03 9456 4403

Email: PrivateHospitals@health.vic.gov.au

WA

Western Australia

Public and private hospitals, and private Class A day hospitals

Licensing and Accreditation Regulatory Unit

Phone: 08 6373 2244

Contact: Lynda Campbell

Email: LARUAccreditation@health.wa.gov.au

ACT

Australian Capital Territory

Public and private hospitals, day procedure services and dental services

Health Protection Service

Phone: 02 5124 9700

Email: hps@act.gov.au

Web: ACT Health

NSW

New South Wales

Public hospitals, day procedure services and dental services

Clinical Excellence Commission

Email: CEC-GovernanceandAssurance@health.nsw.gov.au

Private hospitals and day procedure services

Private Health Care Unit, Legal and Regulatory Services Branch, NSW Ministry of Health

Phone: 02 9424 5955

Email: MOH-PrivateHealthCare@health.nsw.gov.au

NT

Northern Territory

Public and private hospitals, day procedure services and dental services

Department of Health

Clinical Excellence and Patient Safety Unit

Phone: 08 8999 2835

Email: SafetyandQuality.DoH@nt.gov.au

Web: https://health.nt.gov.au/

Qld

Queensland

Public hospitals and day procedure services

Patient Safety and Quality Improvement Service

Phone: 07 3328 9430

Email: PSQIS_Comms@health.qld.gov.au

Web: Queensland Health

Private hospitals and day procedure services

Private Health Regulation, Chief Health Officer Branch

Phone: 07 3708 5325

Email: Private_health@health.qld.gov.au

Web: Queensland Health

SA

South Australia

Public hospitals, day procedure services and dental services

Safety and Quality, SA Health
Contact: Samantha Farrugia
Phone: (08) 8226 2567
Web: SA Health

Private hospitals and day procedure services

Health Licensing Unit

Email: health.licensing@sa.gov.au

Phone: 08 8463 6134

Tas

Tasmania

Public and private hospitals, day procedure services and Non-Emergency Patient Transport (NEPT) services

Regulation

Contact: Rhonda Smith

Phone: 03 6166 3856

Email: rhonda.smith@health.tas.gov.au

Web: Department of Health Tasmania

Vic

Victoria

Public health services

Department of Health

Commissioning, Performance and Regulation

Email: accreditation@health.vic.gov.au

Web: Department of Health

Public dental services

Dental Health Services Victoria

Contact: Sarah Carter

Phone: 03 9341 1187

Email: sarah.carter@dhsv.org.au

Web: Dental Health Services Victoria

Private hospitals, day procedure services

Ross O'Brien

Senior Clinical Adviser

Private Hospitals and Day Procedure Centres

Regulatory, Risk, Integrity & Legal

Department of Health | 50 Lonsdale Street, Melbourne VIC 3000

Phone: 03 9456 4403

Email: PrivateHospitals@health.vic.gov.au

WA

Western Australia

Public and private hospitals, and private Class A day hospitals

Licensing and Accreditation Regulatory Unit

Phone: 08 6373 2244

Contact: Lynda Campbell

Email: LARUAccreditation@health.wa.gov.au

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