State and territory health department contact details

If unsure of your health service organisation's accreditation requirements, contact your state and territory health department that regulates accreditation.

The Australian and state and territory Departments of health are responsible for regulating the Australian Health Service Safety and Quality Accreditation Scheme. This means they are responsible for: 

  • Mandating the standards that health service organisations must be assessed against 
  • Overseeing the accreditation scheme content
  • Receiving relevant accreditation data
  • Escalating responses where the NSQHS Standards are not met. 

If unsure of your health service organisation's accreditation requirements, contact your state and territory health department that regulates accreditation.

ACT

Australian Capital Territory

Public and private hospitals, day procedure services and dental services

Health Protection Service
Phone: 02 5124 9700
Email: hps@act.gov.au
Web: ACT Health

NSW

New South Wales

Public hospitals, day procedure services and dental services

Clinical Excellence Commission
Email: CEC-Accreditation@health.nsw.gov.au

Private hospitals and day procedure services

Private Health Care Unit, Legal and Regulatory Services Branch, NSW Ministry of Health
Phone: 02 9424 5955
Email: MOH-PrivateHealthCare@health.nsw.gov.au

NT

Northern Territory

Public and private hospitals, day procedure services and dental services

Department of Health
Contact: Dr Sara Watson
Phone: 08 8999 2526
Email: Sara.Watson@nt.gov.au
Web: NT Health

Qld

Queensland

Public hospitals and day procedure services

Patient Safety and Quality Improvement Service
Contact: Sue Hazenberg
Phone: 07 3328 9906
Email: PSQIS_Comms@health.qld.gov.au
Web: Queensland Health

Private hospitals and day procedure services

Private Health Regulation, Chief Health Officer Branch
Contact: Celine Benn
Phone: 07 3708 5325
Email: Private_health@health.qld.gov.au | Celine.Benn@health.qld.gov.au
Web: Queensland Health

SA

South Australia

Public hospitals, day procedure services and dental services

Department for Health and Ageing, Safety and Quality
Contact: Mandy Davies
Phone: 08 8226 6320
Email: Mandy.Davies@sa.gov.au
Web: SA Health

Tas

Tasmania

Public and private hospitals, day procedure services and Non-Emergency Patient Transport (NEPT) services

Regulation
Contact: Rhonda Smith
Phone: 03 6166 3856
Email: rhonda.smith@health.tas.gov.au
Web: Department of Health Tasmania

Vic

Victoria

Public health services

Commissioning, Performance and Regulation
Contact: Kristen Sibert
Phone: 03 9096 2589
Email: accreditation@dhhs.vic.gov.au
Web: Department of Health and Human Services

Public dental services

Dental Health Services Victoria
Contact: Sarah Carter
Phone: 03 9341 1187
Email: sarah.carter@dhsv.org.au
Web: Dental Health Services Victoria

Private hospitals, day procedure services

Private Hospitals, Health Service Performance and Programs
Contact: Ross O'Brien
Phone: 03 9096 6137
Email: privatehospitals@dhhs.vic.gov.au
Web: DHHS Victoria

WA

Western Australia

Public and private hospitals, and private Class A day hospitals

Licensing and Accreditation Regulatory Unit
Phone: 08 9222 6483
Contact: Lynda Campbell
Email: LARUAccreditation@health.wa.gov.au

ACT

Australian Capital Territory

Public and private hospitals, day procedure services and dental services

Health Protection Service
Phone: 02 5124 9700
Email: hps@act.gov.au
Web: ACT Health

NSW

New South Wales

Public hospitals, day procedure services and dental services

Clinical Excellence Commission
Email: CEC-Accreditation@health.nsw.gov.au

Private hospitals and day procedure services

Private Health Care Unit, Legal and Regulatory Services Branch, NSW Ministry of Health
Phone: 02 9424 5955
Email: MOH-PrivateHealthCare@health.nsw.gov.au

NT

Northern Territory

Public and private hospitals, day procedure services and dental services

Department of Health
Contact: Dr Sara Watson
Phone: 08 8999 2526
Email: Sara.Watson@nt.gov.au
Web: NT Health

Qld

Queensland

Public hospitals and day procedure services

Patient Safety and Quality Improvement Service
Contact: Sue Hazenberg
Phone: 07 3328 9906
Email: PSQIS_Comms@health.qld.gov.au
Web: Queensland Health

Private hospitals and day procedure services

Private Health Regulation, Chief Health Officer Branch
Contact: Celine Benn
Phone: 07 3708 5325
Email: Private_health@health.qld.gov.au | Celine.Benn@health.qld.gov.au
Web: Queensland Health

SA

South Australia

Public hospitals, day procedure services and dental services

Department for Health and Ageing, Safety and Quality
Contact: Mandy Davies
Phone: 08 8226 6320
Email: Mandy.Davies@sa.gov.au
Web: SA Health

Tas

Tasmania

Public and private hospitals, day procedure services and Non-Emergency Patient Transport (NEPT) services

Regulation
Contact: Rhonda Smith
Phone: 03 6166 3856
Email: rhonda.smith@health.tas.gov.au
Web: Department of Health Tasmania

Vic

Victoria

Public health services

Commissioning, Performance and Regulation
Contact: Kristen Sibert
Phone: 03 9096 2589
Email: accreditation@dhhs.vic.gov.au
Web: Department of Health and Human Services

Public dental services

Dental Health Services Victoria
Contact: Sarah Carter
Phone: 03 9341 1187
Email: sarah.carter@dhsv.org.au
Web: Dental Health Services Victoria

Private hospitals, day procedure services

Private Hospitals, Health Service Performance and Programs
Contact: Ross O'Brien
Phone: 03 9096 6137
Email: privatehospitals@dhhs.vic.gov.au
Web: DHHS Victoria

WA

Western Australia

Public and private hospitals, and private Class A day hospitals

Licensing and Accreditation Regulatory Unit
Phone: 08 9222 6483
Contact: Lynda Campbell
Email: LARUAccreditation@health.wa.gov.au