Integrating clinical governance
Information for patients
Partnering with consumers
Sharing decisions and planning care
Sharing decisions and planning care
Integrating clinical governance
Evidence-based care
Systems that are based on partnering with patients in their own care are used to support the delivery of care. Patients are partners in their own care to the extent that they choose.
Leaders of a health service organisation develop, implement and maintain systems to partner with consumers. These partnerships relate to the planning, design, delivery, measurement and evaluation of care. The workforce uses these systems to partner with consumers.
The workforce has the right qualifications, skills and supervision to provide safe, high-quality health care to patients.
Governance, leadership and culture
This National Standard describes best practice care for the prevention, recognition and management of third and fourth degree perineal tears.
Several overarching themes have emerged from the Atlas series: the need for regular public reporting, access to more complete and informative data, quality improvement strategies for the use of tests, and better information for consumers to allow informed decision‑making.
Frequently asked questions help explain the Partnering with Consumers Standard and the related changes accompanying the second edition of the NSQHS Standards.
Decision support tools can encourage shared decision making by informing discussions between clinicians and consumers.
The Heavy Menstrual Bleeding Clinical Care Standard (2024) aims to improve the quality of care for women with heavy menstrual bleeding and ensure that they can make an informed choice from the range of treatments suitable to their individual situation, including less invasive options where appropriate.
Quality statement 2
A patient requiring intravenous access receives information and education about their need for the device and the procedure. Their consent is obtained and they are advised on their role in reducing the risk of device-related complications.
There are many different tools and resources that can help consumers and healthcare professionals share decisions together.
The Commission has developed a number of videos and webinars on shared decision making.
Antimicrobial resistance poses a significant threat to public health because antimicrobials underpin so much of routine clinical practice. The Antimicrobial Stewardship Clinical Care Standard supports quality improvement by health services and clinicians to help reduce antimicrobial resistance.