Supporting your high-quality health care
Trusted information to help you receive the best care
Our key areas
Comprehensive solutions to improve safety and quality across the healthcare system
Partnering with consumers
Consumer partnerships are central to ensuring high-quality care in all settings. Read about what it means to partner with consumers.
Learn moreHealthcare rights
Our Australian Charter of Healthcare Rights explains the rights that apply to all people in all healthcare settings.
Learn moreSafety in Health Care web tool
We provide information about public and private hospitals and how we assess their safety and quality.
Learn moreBeing involved in decisions about your care
By making shared decisions together, patients, carers and health professionals can improve health outcomes.
Learn moreImprovements across healthcare
Measuring the impact of our safety and quality initiatives
In focus
Understanding general practice accreditation
General practices accredited through our NGPA Scheme have demonstrated their practice offers safe, quality services, so you can feel confident when stepping through their doors.
Expressions of Interest now open: standards for First Nations Cultural Safety Review
Aboriginal and Torres Strait Islander stakeholders are invited to have their say about ways to strengthen cultural safety in hospital systems.
'Sip Til Send' - Improving pre-procedural fluid management
‘Sip Til Send’ is a global initiative, allowing patients to consume small volumes of water (or similar clear liquids) if thirsty, up until they are called to the operating theatre.