COVID-19 Resources

The Commission has developed a wide range of resources which provide advice on how to reduce the risk of Coronavirus (COVID-19) exposure and infection. These resources are freely available for Australian health service organisations, healthcare professionals and consumers.

The Commission supports all healthcare professionals in continuing to provide safe, high-quality care during the pandemic, with advice on infection prevention and control, risk assessment and management, managing medications and caring for people with cognitive impairment.

PPE guidance for aged care workers

The Australian Government Infection Control Expert Group provides guidance regarding use of particulate respirators (e.g. P2/N95) and other personal protective equipment (PPE) in circumstances where the risk of transmission of COVID-19 is assessed as high. 

This poster includes step-by-step instructions for aged care workers regarding how to put on and remove PPE (including gowns, P2/N95 respirators, protective eyewear and gloves) when they are caring for residents with suspected or confirmed COVID-19. It also includes instructions on how to fit check P2/N95 respirators.

Infection prevention and control risk assessment

As the risk of COVID-19 in Australia continues, health service organisations are required to prepare and implement an organisation-wide Risk Management Plan to manage and reduce the risks related to the transmission of COVID-19.

The Commission has updated guidance to support health service organisations in assessing risks related to COVID-19 and developing a comprehensive Risk Management Plan. The revised guidance reflects the most recent national advice regarding use of the hierarchy of controls and infection prevention and control systems to identify hazards and develop risk mitigation strategies. 

Infection prevention and control, and PPE

The Australian Guidelines for the Prevention and Control of Infection in Healthcare have been developed for use in all healthcare settings, including office-based practices. They contain guidance on personal protective equipment (PPE), standard and transmission-based precautions and outbreak management in section 3.

For information relevant to COVID-19 please refer to:

For advice on infection control in community and other settings please go to the Department of Health website.  

The Commission has also produced resources to support infection prevention and control practice in relation to COVID-19, and illustrate the appropriate use of personal protective equipment (PPE) in different clinical situations. These posters, which have recently been updated to reflect the most recent advice issued by the Australian Government Infection Control Expert Group complement the general infection prevention and control signage.

Poster or graphic

This poster outlines the steps for putting on, and taking off, personal protective equipment (PPE) when implementing combined contact and droplet precautions, in addition to standard precautions. Examples of situations where this combination of precautions is required include for patients with acute respiratory tract infection, with unknown aetiology (i.e. low risk of transmission of COVID-19); seasonal influenza; and, respiratory syncytial virus (RSV).

Poster or graphic

This poster provides a summary of the steps involved in putting on, and removing, personal protective equipment (PPE) when combined airborne and contact precautions are required in addition to standard precautions. Situations where combined airborne and contact precautions are required include caring for patients with confirmed or suspected COVID-19.

Environmental cleaning

Environmental cleaning is a critical element of standard precautions, and support for health service organisations in meeting their environmental cleaning requirements is available below. 

Hand hygiene

Regular and thorough hand hygiene is an extremely important measure to prevent COVID-19 infection in the community, and in healthcare settings.

Regularly wash your hands well with plain soap (or hand-wash or body-wash) and water, and dry thoroughly.

If you are not able to wash your hands, use an alcohol-based hand rub/sanitiser containing 60% ethanol or 70% isopropanol. Non-alcohol based hand rubs are not recommended, as there is limited evidence available to support their effectiveness in reducing bacteria and viruses. The Commission will continue monitor new evidence, as it emerges, on non-alcohol based hand rubs to inform its future advice on the use of these products.

In the healthcare setting, refer to National Hand Hygiene Initiative for online learning modules, the Hand Hygiene Compliance Application and resources.

Wearing face masks in the community

Requirements for wearing a face mask vary between the states and territories. In general, wearing a face is recommended in all areas where physical distancing is not possible or community transmission of COVID-19 is high.

The Commission has developed a fact sheet to help people understand when it is important to wear a mask to reduce the risk of the spread of COVID-19, and to explain how to safely put on and remove face masks. It also reinforces the importance of staying home if you have symptoms, physical distancing, hand hygiene and cough etiquette.

This fact sheet has also been translated into Easy English and 10 other community languages.

The frequently asked questions below are a guide for consumers on using face masks to protect against the transmission of COVID-19:

Medicines management

Throughout 2020, the Commission developed and maintained a set of resources that provided guidance to health professionals and health service organisations on medicines management during the COVID-19 pandemic. This work has since been taken over by the National COVID-19 Clinical Evidence Taskforce. Please refer to their website for national, evidence-based guidelines for the clinical care of people with COVID-19.

Cognitive impairment care

During COVID-19, people with cognitive impairment may find hospital more frightening than usual. The Commission has developed advice to support health service organisations in providing safe care for people with cognitive impairment.

The Commission acknowledges the contribution of people with dementia, carers, clinicians and researchers in developing these new resources.

Elective surgery

Below are frequently asked questions about elective surgery during COVID-19 for clinicians and consumers.

Useful information and links

The Australian Government Department of Health has produced an Australian Health Sector Emergency Response Plan for Novel Coronavirus (the COVID-19 Plan), and the Australian Health Protection Principal Committee has published Statements on the response to COVID-19 and Infection Control Expert Group guidance.

State and territory information and contacts

The state and territory health systems provide a range of guidance, directives, and arrangements to support the response to COVID-19, including numbers of COVID-19 cases, locations of testing clinics, and infection prevention and control and PPE use for local conditions. The website links for the states and territories are: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia.

Other useful links: