Clinical assessment and diagnosis is an important aspect of providing comprehensive care to patients.

This issue includes items on COVID-19 (including COVID-19 infection prevention and control risk management), evidence-based interventions, access, medication adherence, patient feedback, primary care,

Also covered are the latest issues of Australian Health Review, the American Journal of Medical Quality, Patient Experience Journal, Healthcare Quarterly and Health Affairs and the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health.

This issue includes items on COVID-19, face masks, ‘sideline guilt’, educational novels, safety for ethnic minority patients, medication safety, opioids, hospital discharge, patient expectations, emergency departments and more.

Also covered are the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health along with the latest from the UK’s NICE and NIHR and the USA’s AHRQ.

The purpose of this systematic literature review was to examine the causes that contribute to leave events from health care services and understand the current recommendations that may reduce rates of leave events for Aboriginal and Torres Strait Islander people and other Australians.

Display the Australian Charter of Healthcare Rights on your health service’s TV monitors and digital signs.

This survey tool provides Australian health service organisations with a set of 14 principles supported by a variety of risk reduction strategies. The tool should be used in conjunction with the Principles for the safe selection and storage of medicines – Guidance and survey tool.

This guidance outlines strategies and principles developed to address safe selection and storage of all medicines, including look-alike, sound-alike (LASA) medicines.

This issue includes items on COVID-19, telehealth, aged care and more.

Also covered are the latest issues of the International Journal for Quality in Health and BMJ Quality &Safety along with the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health.

This flowchart provides guidance for selecting suitable cleaning product for environmental cleaning in health service organisations.