The technical specifications will provide guidance and assist health services and facilities to implement the AHPEQS in a consistent manner.
Reviewing the delivery of comprehensive care is important for ensuring patients are receiving care that meets their clinical and personal needs; that risks are efficiently and effectively identified and mitigated; that the agreed comprehensive care plan is achieving what it aimed to do; and that patients' goals and expectations are being met.
This fact sheet is designed to assist members of a governing body to fulfil their role in meeting the National Safety and Quality Health Service Standards (NSQHS).
January 2019
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This document outlines the Commission’s policy and processes for obtaining, maintaining and removing approval as an accrediting agency under the NGPA Scheme.
Your health service will have a process for managing the feedback provided by patients and families. Often the simplest way to have your concerns addressed is to contact your health service or a patient representative.