National Hand Hygiene Initiative


The National Hand Hygiene Initiative has two different systems for use in improving hand hygiene in Australia: a learning management system which contains online learning modules and the Hand Hygiene Compliance Application (HHCApp) for hand hygiene auditing purposes.

Each system has a separate login. 

Hand Hygiene Australia no longer administers the National Hand Hygiene Initiative, so please do not log in or register via their website if you would like to use the LMS, or undertake an audit in Australia.


Hand hygiene online learning modules

LOGIN TO Online Learning Modules


Hand Hygiene Compliance Application (HHCApp)




NHHI Help Desk

Before contacting the NHHI Help Desk, please take the following steps to resolve your query:

  1. Contact the hand hygiene lead at your health facility
  2. Contact the jurisdictional coordinator for your state/territory if you are the hand hygiene lead for your facility
  3. Review the FAQs 
  4. Review the HHCApp instructions 
  5. Review the learning system information and instructions pages for individualsorganisations and administrators, as appropriate.


If your query was not answered by any of the above, you can email the Help Desk by completing the form below.

Contact Us

Your query will be responded to as quickly as possible, and within 7 business days.

Help Desk hours are usually 10am–2pm (AEDT) on business days, telephone 02 9126 3511



Hand hygiene resources

A suite of resources has been developed to support local implementation of programs to improve hand hygiene. This information includes: