Safety and Quality > Consumer Centred Care, Health literacy > Top Tips for Safe Health Care

Top Tips for Safe Health Care

The Top tips for safe health care is designed to help consumers, their families, carers and other support people get the most out of their health care.

You can use the information in the booklet when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers.

Top tips for safe health care booklet (PDF 636KB)



Tip 1 – Ask questions

Tip 2 – Find good quality and reliable health information

Tip 3 – Understand the risks and benefits of medical tests, treatments and procedures

Tip 4 – Keep a list of all the medicines you are taking

Tip 5 – Confirm what will happen before your operation or other procedure

Tip 6 – Ask about your care when you leave hospital

Tip 7 – Know your rights

Tip 8 – Understand privacy and to accessing your medical record

Tip 9 – Your feedback helps improve healthcare safety and quality


Additional resources for healthcare providers

Poster – A4 (PDF 163KB)

Infographic (JPG 470KB)

Print version of Top Tips booklet (PDF 635KB)


If you would like to adapt this resource for your organisation including translating the resource into other languages, please email us for an InDesign version of the document: