The Commission leads and coordinates national initiatives to reduce harm associated with transitions of care. This work addresses the risks for patients moving between healthcare providers including primary, community, acute, subacute, and aged and disability care. Information developed by the Commission helps health service organisations and clinicians identify and implement strategies for improvement.
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This page includes resources for implementation of the Preventing and Controlling Infections Standard of the National Safety and Quality Health Service (NSQHS) Standards and National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).
The Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard provides guidance to clinicians, healthcare services and consumers on the safe and appropriate use of psychotropic medicines.
This national standard was released by the Commission on 9 May 2024.
A reasonable adjustment is a change to an existing approach or process which is essential to ensure a person’s access to a service. Making reasonable adjustment for a person’s disability creates an inclusive environment and facilitates meeting the NSQHS Standards.
The Australian Hospital Patient Experience Question Set has been translated into 20 languages, and is available in easy English, large print and braille.
The NHHI LMS hosts the hand hygiene, infection prevention and control modules and hand hygiene auditor online learning. Health service organisations (excluding aged care) with 10+ staff can register for access to the NHHI LMS.
Registering an organisation allows learners (staff) to link their profiles to your organisation in the NHHI LMS.Organisations do not need to register for its staff (learners) to access the NHHI online learning modules. The organisation name does not appear on any completion certificates.
The NHHI LMS hosts the hand hygiene, infection prevention and control modules and hand hygiene auditor online learning.
The Infection Prevention and Control (IPC) Advisory Committee provides a mechanism for the Commission to consult with experts and key stakeholders on the development and implementation of national initiatives related to IPC.
The Commission has developed a guide to support incident management. The guide consolidates best practice approaches based on literature reviews and the Australian states’ and territories’ incident management policies.
The NMA Scheme for Ethical and Scientific Review of Multi-Centre Research is consistently recognised as a key enabler for clinical trials and research conduct in Australia. Consultation is underway for the development of a National Accreditation Scheme.
The Commission has developed resources to support residential care providers and software vendors to implement and optimise their electronic National Residential Medication Chart (eNRMC) medication management systems.
Accreditation provides a commitment to the community that a diagnostic imaging practice meets expected standards for safety and quality. It is a formal program where trained assessors review an imaging practice’s evidence of implementation of the Diagnostic Imaging Accreditation Scheme Standards.
Imaging practices not accredited under the Diagnostic Imaging Accreditation Scheme cannot provide Medicare funded diagnostic imaging services. Unaccredited imaging practices must inform clients prior to carrying out imaging they are not accredited and a Medicare benefit is not payable.
The pathology accreditation standards used in Australia protect the public from harm and ensure consistency in pathology practice.
The Commission is reviewing the Diagnostic Imaging Accreditation Standards and Scheme to improve the safety and quality of patient care.
Accreditation provides assurances to the community that healthcare services meet the expected standards for safety and quality. It is a formal program where trained independent reviewers assess evidence of implementation for specified standards.
The Commission delivered consultations to develop the requirements for the National One Stop Shop and the National Clinical Trials Front Door, on behalf of the Australian Government Department of Health and Aged Care, in partnership with all jurisdictions via the Clinical Trials Project Reference Group.
World Hand Hygiene Day is held annually on 5 May. The 'Save Lives: Clean Your Hands' global campaign was launched by the World Health Organization (WHO) in 2009.
New resources are now available for World Hand Hygiene Day 2025.
Polypharmacy is when people are using five or more medicines at the same time. This can increase their risk of medicines-related harm. Find out about variation in rates of polypharmacy in the Fourth Australian Atlas of Healthcare Variation 2021.