User Guide for Aboriginal and Torres Strait Islander Health
The user guide has been developed to support health service organisations implement the six Aboriginal and Torres Strait Islander health related actions.
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Action 5.8: Identifying people of Aboriginal and/or Torres Strait Islander origin
Establish processes to accurately identify and record Aboriginal and Torres Strait Islander status.
Action 1.2: Addressing health needs of Aboriginal and Torres Strait Islander people
The governing body has ultimate responsibility for the safety and quality of a health service organisation. Setting priorities for the health service organisation, including priorities for its Aboriginal and Torres Strait Islander consumers, is one way a governing body can direct effort and resources to improve care.
Launch of National Safety and Quality Health Service Standards User Guide for Aboriginal and Torres Strait Islander Health at COAG meeting
A practical resource to support health services deliver better and more appropriate health care to Aboriginal and Torres Strait Islander people was launched today by the Australian Commission on Safety and Quality in Health Care (the Commission) at the Council of Australian Governments’ (COAG) meeting in Alice Springs.
Aboriginal and Torres Strait Islander peoples
We, the Australian Commission on Safety and Quality in Health Care, acknowledge the Traditional Owners and Custodians of the lands on which we work, and pay our respects to Elders past, present and emerging.
Improving the safety and quality of health care for the Aboriginal and Torres Strait Islander community
The introduction of the National Safety and Quality Health Service (NSQHS) Standards, and assessment against these Standards in the acute sector is driving changes in health service delivery and improving patient safety and the quality of care provided. It is hoped that these changes will improve health outcomes for Aboriginal and Torres Strait Islander peoples accessing health care.
In a collaborative project with the Aboriginal and Torres Strait Islander community, jurisdictions, health services and others, the Commission is working towards improving the safety of care provided to Aboriginal and Torres Strait Islander peoples in main stream health services.
By determining the areas of greatest safety risk, the Commission and its partners can develop resources to support main stream health services to implement culturally appropriate safety systems and quality services. Information gained from the project will also inform the revision of the NSQSH Standards scheduled to commence in 2015.
Action 2.13
Partnerships in healthcare governance, planning, design, measurement and evaluation
Action 5.8
Planning for comprehensive care
Action 1.33
Safe environment
Action 1.2
Governance, leadership and culture
Action 1.4
Organisational leadership
Action 2.13: Working in partnership
Building effective and ongoing relationships with Aboriginal and Torres Strait Islander communities, organisations and groups that represent or service this population.
Action 1.21
Safety and quality training
Action 1.21: Improving cultural competency
Providing a supportive environment and clear processes for the workforce to explore the cultural needs of Aboriginal and Torres Strait Islander patients can be a significant step towards the development of a safe and respectful organisation, where patients, their families and other community members can feel comfortable to engage with and receive care.