The My Health Record system collects documents from a range of healthcare providers. Some of this information may not be the most up-to-date patient data at the time of access.
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Responses have been prepared to frequently asked questions (FAQs) to support auditing and other aspects of implementation of the National Hand Hygiene Initiative (NHHI).
Please let us know if you have further questions to include.
Answers to frequently asked questions (FAQs) are provided to support use of the Commission's hand hygiene and infection prevention and control eLearning modules.
Data on hand hygiene compliance are collected by states and territories for all public health service organisations, and by many private health service organisations, and reported nationally three times per year for the National Hand Hygiene Initiative (NHHI).
The National Hand Hygiene Initiative (NHHI) operates a Help Desk to support users of the NHHI Learning Management System (LMS) and the Hand Hygiene Compliance Application (HHCApp).
The Help Desk team endeavours to respond to your enquiry as quickly as possible. You will receive a response within 5 business days.
A range of promotional materials are available to support implementation of the National Hand Hygiene Initiative (NHHI).
There are a number of tools available to support hand hygiene auditing in acute and non-acute healthcare settings.
Hand hygiene compliance auditing is conducted to assess the effectiveness of hand hygiene programs in Australia, as part of the National Hand Hygiene Initiative (NHHI). Hand hygiene compliance is assessed across both public and private Australian hospitals, consistent with AHMAC endorsed benchmark of 80 per cent.
This page lists a number of organisations who may be able to advise or support you if you have a question about your healthcare rights.
The Commission works to improve the safety and quality of medication use in Australia. It leads and coordinates national initiatives to reduce medication errors and harm from medicines. Medication safety forms part of the National Safety and Quality Health Service (NSQHS) Standards (second edition).
Information in these pages can help health service organisations and clinicians identify and implement strategies to improve medication safety.
The Charter describes rights that consumers, or someone they care for, can expect when receiving health care. These rights apply to all people in all places where health care is provided in Australia. This includes public and private hospitals, day procedure services, general practice and other community health services.
Serious adverse events such as unexpected death and cardiac arrest are often preceded by observable physiological and clinical abnormalities. Other serious events such as suicide or aggression are are also often preceded by observed or reported changes in a person's behaviours or mood that can indicate a deterioration in their mental state.
The health care that people receive in the last years, months and weeks of their lives can help to minimise the distress and grief associated with death and dying for the individual, and for their family, friends and carers.
Partnering with consumers is a key priority of the Commission. It is about actively working with people who use the healthcare system to ensure that care is safe, high-quality and meets people’s needs. It is embedded in health service organisations through the Partnering with Consumers Standard.
In March 2017, the World Health Organization (WHO) launched the third Global Patient Safety Challenge with the theme of medication without harm. In April 2020, the Commission published Australia's response, highlighting Australia's goal to reduce medication errors, adverse drug events and medication-related harm.