Share your comprehensive care story

The Commission is seeking real-world case studies from health service organisations to share experiences of implementing the Comprehensive Care Standard.

End-of-life care

The health care that people receive in the last years, months and weeks of their lives can help to minimise the distress and grief associated with death and dying for the individual, and for their family, friends and carers. 

Comprehensive care

Delivering comprehensive care is about ensuring that health care provided to a patient is informed by their clinical and personal needs and preferences, is shaped by their shared decisions, and is planned and delivered in partnership with the patient and their support people.

Essential elements for comprehensive care

The Commission has identified a set of six essential elements for comprehensive care delivery, which represent different stages or processes that a patient may experience when clinical care is delivered.

Pressure injuries

Immobility, such as that associated with extended bed rest in hospital, can cause pressure injuries. Pressure injuries are a major contributor to the care needs of patients within the health industry, and in the majority of cases, pressure injuries are preventable

Falls prevention

Falls are a significant cause of potential harm in health care, and are a national safety and quality priority.

Related topics

To focus care on patients' needs, and determine the most appropriate model of care for the patient, it is important that health services identify and assess patients' risk of harm.


End-of-life care external resources

The Commonwealth, state and territory governments across Australia are increasing their focus on improving the safety and quality of end-of-life care.

End-of-Life Care Audit Toolkit

The end-of-life care audit toolkit is designed to help health service organisations to examine and improve the quality of their end-of-life care.

Conceptual model for comprehensive care

To support a shared understanding of the Comprehensive Care Standard, the Commission has developed a conceptual model describing the key organisational requirements for supporting the delivery of comprehensive care in health services.

How do I analyse end-of-life care audit data?

When organisations have collected audit data, analysis will be required to understand what the data means. The following tools can help organisations undertake the analysis of their end-of-life care audit data.

End-of-life audit tools

Health service organisations can use the audit tool and surveys together to provide a complete picture of end-of-life care at their facility.

Information on end-of-life care for consumers

The Commission has prepared an information sheet about how care should be provided to people at the end of life in hospitals. It provides patients, family members, carers and consumers with useful information.