Comprehensive care

Delivering comprehensive care is about ensuring that health care provided to a patient is informed by their clinical and personal needs and preferences, is shaped by their shared decisions, and is planned and delivered in partnership with the patient and their support people.

Comprehensive care involves teams of health professionals working together and communicating effectively to plan, manage and coordinate care with the patient. It requires health service organisations to have systems and processes in place to support this, and to foster a collaborative and person-centred culture.