The Commission does not manage complaints about health care.
The information on this page will guide you through the complaints process, including links to where you can make a complaint in Australia.
The Commission has developed information, tools and resources to help support consumers engagement with, and understanding of, safe and high-quality health care.
The Australian Charter of Healthcare Rights is for everyone. We are endeavouring to provide translations of the Charter in many community languages. Currently the Charter is available in 32 languages in a printable A4 poster format.