This case study is one of four, designed to align with Partnering with Consumers: A guide for consumers. It focuses on the Emergency Department Consumer Advisory Group at Fiona Stanley Hospital and how consumer leadership has changed the way that services are designed, delivered and evaluated. 

This case study is one of four, designed to align with the Partnering with Consumers: A guide for consumers. It focuses on the evidence-based Eat Walk Engage program, that aims to improve outcomes for older people at risk of more serious hospital complications (such as delirium). 

This case study is one of four, designed to align with Partnering with Consumers: A guide for consumers. It highlights the strategies that South Metropolitan Health Service uses to implement the the National Safety and Quality Health Service (NSQHS) Standards with a focus on partnering with consumers at all levels of the organisation.

This case study is one of four, designed to align with Partnering with Consumers: A guide for consumers. It focuses on initiatives to strengthen person-centred care as part of the redevelopment of a multipurpose service to co-locate aged care and acute services.

This Communiqué provides an update on the first meeting of the National Sepsis Oversight Group (Oversight Group). It may be used by members to update their nominating organisations and other key stakeholders about the National Sepsis Program Extension (Program Extension).

Read the latest edition of Person-centred Care Insights. Dive into person-centred care! Browse innovative projects from our network. Find new resources, tools, training opportunities, upcoming events, and the latest publications on person-centred care.

This Communiqué provides an update on the second meeting of the National Sepsis Oversight Group (Oversight Group). It may be used by members to update their nominating organisations and other key agencies about the National Sepsis Program Extension (Program Extension).

The National Consensus Statement: Essential elements for safe and high‑quality end‑of‑life care provides healthcare services with a best practice approach to caring for people who are approaching the end of their life. There are nine guiding principles that define safe and high‑quality end‑of‑life care. 

Read the latest edition of Person-centred Care Insights. Discover a rich array of resources empowering person-centred care: our robust Resource Hub, innovative initiatives, new support materials, ongoing research projects, and the latest expert publications.

The Consensus Statement describes nine guiding principles and 10 essential elements for the provision of end-of-life care.

The Australian Charter of Healthcare Rights is for everyone. We are endeavouring to provide translations of the Charter in many community languages. Currently the Charter is available in 34 languages in a printable A4 poster format. 

A quick-reference guide for consumers to understanding your healthcare rights. This flyer can be printed and folded down to a brochure.

This Guide has been developed by consumers for consumers. It explains how to build and strengthen consumer partnerships at all levels of the health system.

On this page are resources about the Illawarra Shoalhaven Local Health District’s Patient information Portal (PiP) and PiP process, which are used to improve the quality of written consumer health information.