Serious adverse events such as unexpected death and cardiac arrest are often preceded by observable physiological and clinical abnormalities. Other serious events such as suicide or aggression are are also often preceded by observed or reported changes in a person's behaviours or mood that can indicate a deterioration in their mental state.
Partnering with consumers is a key priority of the Commission. It is about actively working with people who use the healthcare system to ensure that care is safe, high-quality and meets people’s needs. It is embedded in health service organisations through the Partnering with Consumers Standard.