Assessment outcomes data and lessons learnt for the NGPA Scheme

Summary of assessment outcomes and lessons learnt from the assessment of general practices to the RACGP Standards for general practices (5th edition) and the RACGP Standards for point-of-care testing (5th edition).

Assessment outcomes data

Finalised assessments for all Australian general practices to RACGP Standards for general practices (5th edition) January 2019 to December 2022

22% of the 6,663 reported assessments had all mandatory indicators met.

Number of assessments to the RACGP Standards for general practices (5th edition) by state and territory, and practice type January 2019 to December 2022

Practice type NSW Vic Qld SA WA Tas NT ACT

Other*

Total
General practice 2,077 1,593 1,363 419 612 130 59 97 53 6,403
Aboriginal medical service 43 20 59 17 22 6 75 1 17 260
Total 2,120 1,613 1,422 436 634 136 134 98 70 6,663

*Other - Cocos (Keeling) Islands, Christmas Island and Jervis Bay Territory

Indicators most frequently rated as ‘not met’

For assessments that were finalised and accreditation awarded, the below graph shows the mandatory indicators in the RACGP Standards for general practices (5th edition) that are most frequently rated as ‘not met’ at the initial assessment from January 2019 to December 2022

Indicator that is most frequently not met is GP3.1A: Qualifications, education and training of healthcare practitioners

Lessons learnt

  • Mandatory indicators rated as ‘not met’ are largely consistent across general practices in major city and rural or remote locations
  • For the three top indicators rated as ‘not met’, the main reason provided by assessors was ‘documentation not available’ from the general practice during the initial assessment
  • Most critical issues identified during the assessment of general practices warranting escalation to healthcare complaints organisations have been in relation to:
    • GP6.1 - Maintaining vaccine potency
    • GP2.2A, GP2.2B - Follow-up systems
    • GP4.1A - Infection prevention and control, including sterilisation.