NGPA Scheme
Assessment outcomes data and lessons learnt for the NGPA Scheme
Summary of assessment outcomes and lessons learnt from the assessment of general practices to the RACGP Standards for general practices (5th edition) and the RACGP Standards for point-of-care testing (5th edition).
Assessment outcomes data
Finalised assessments for all Australian general practices to RACGP Standards for general practices (5th edition) January 2019 to October 2023.
Number of assessments to the RACGP Standards for general practices (5th edition) by state and territory, and practice type January 2019 to October 2023.
| Practice type | NSW | Vic | Qld | SA | WA | Tas | NT | ACT | Other* | Total |
|---|---|---|---|---|---|---|---|---|---|---|
| General practice | 2,749 | 2,133 | 1,745 | 544 | 803 | 170 | 70 | 135 | 53 | 8,402 |
| Aboriginal medical service | 57 | 27 | 75 | 19 | 35 | 7 | 96 | 1 | 17 | 334 |
| Total | 2,806 | 2,160 | 1,820 | 563 | 838 | 177 | 166 | 136 | 70 | 8,736 |
*Other - Cocos (Keeling) Islands, Christmas Island and Jervis Bay Territory
Indicators most frequently rated as ‘not met’
For assessments that were finalised and accreditation awarded, the below graph shows the mandatory indicators in the RACGP Standards for general practices (5th edition) that are most frequently rated as ‘not met’ at the initial assessment from January 2019 to October 2023.
Lessons learnt
- Mandatory indicators rated as ‘not met’ are largely consistent across general practices in major city and rural or remote locations
- For the three top indicators rated as ‘not met’, the main reason provided by assessors was ‘documentation not available’ from the general practice during the initial assessment
- Most critical issues identified during the assessment of general practices warranting escalation to healthcare complaints organisations have been in relation to:
- GP6.1 - Maintaining vaccine potency
- GP2.2A, GP2.2B - Follow-up systems
- GP4.1A - Infection prevention and control, including sterilisation.