The Charter describes the rights that consumers, or someone they care for, can expect when receiving health care.
These rights apply to all people in all places where health care is provided in Australia. This includes public and private hospitals, day procedure services, general practice and other community health services.
The Australia Charter of Healthcare Rights (first edition) was endorsed by health ministers in 2008.
Second edition of the Charter
In 2018 the Commission commenced a review of the Charter. Over 1600 survey responses were received and eight workshops were held with consumers, health service staff and policy-makers. The second edition reflects an increased focus on person-centred care and empowers consumers to take an active role in their healthcare.
The second edition of the Charter is available now here.
- The Charter (second edition) - online launch
The second edition of the Charter was released on 8 August 2019. Click here to see the video!
- The Charter (second edition) - supportive resources
A range of resources to support the use of the Charter will be released on 8 August 2019.
- The Charter (first edition)
The first edition of the Charter, guides and translated versions.