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Privacy Policy

The Commission is committed to the protection of personal information in accordance with the Privacy Act 1988 (Privacy Act). The Commission aims to ensure that all personal information is managed in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act.

The Commission is also committed to ensuring that the statistical healthcare datasets accessed pursuant to our functions under the National Health Reform Act 2011 and the National Health Reform Agreement is managed in a manner which is generally consistent with the APPs, as well as state and territory privacy laws and healthcare regulations.

The most up to date versions of both the Privacy Act and National Health Reform Act 2011 are available from Comlaw.

The National Health Reform Agreement is available from COAG. The Commission is also a signatory to the National Health Information Agreement.

Information collected on this website

When you visit our website, our server makes a record of your visit and logs the following non-identifiable information for statistical, quality improvement or systems administration purposes:

  • your server address
  • your top level domain name (for example .com, .gov, .au, .uk etc)
  • the date and time of your visit to the site
  • the pages you accessed and documents downloaded
  • the previous site you have visited
  • the type of browser you are using.

No attempt will be made to identify individual users unless required under Australian law or a tribunal/court order. 

We collect no personal information about you unless you choose to take part in an activity that asks for personal information, such as subscribing to a newsletter, sending an email or participating in a survey. If you choose not to take part in these kinds of activities your ability to use the website won’t be affected.

Hotjar and Google Analytics

This website uses two web analytics services: Hotjar and Google Analytics. 

Hotjar may record mouse clicks, mouse movements and scrolling activity. Hotjar collects non-identifiable information regarding pages visited, actions which are taken, country of origin, device used, operating system, and browser used. Hotjar does not collect personally identifiable information that you do not voluntarily enter in this website. Hotjar does not track your browsing habits across web sites which do not use Hotjar services.

Google Analytics uses cookies and JavaScript code to enable analysis on usage of this website. The data collected about your use of this website, (including your IP address) will be transmitted to and stored on Google's servers. Google will use this data for the purpose of compiling reports on website activity for us and providing other services relating to website activity and internet usage.

Google will not collect personal information about you and the reports provided by Google to us will only contain aggregate non personal data about your use of this website (these reports may contain data relating to pages viewed, files downloaded or the completion of online subscriptions).

Google may transfer this data to third parties where required to do so by law, or where third parties process this data on Google's behalf. Google will not associate your IP address with any personal information you may have previously provided to Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this, you may not be able to fully use this website. 

By using this website, you consent to the processing of data about you by Hotjar and Google in the manner and for the purposes set out above.

Find more in our resource library
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