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To describe the Commission's requirements for healthcare services transitioning accrediting agencies for assessment to the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).

To describe the Commission's requirements for healthcare services being accredited to the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards) that are:

  1. requesting additional time for remediation and/or extension of the accreditation expiry date
  2. seeking to appeal a decision by the Commission relating to above
  3. seeking to appeal on the basis the accrediting agency has not followed processes set out for the Primary and Community Healthcare Standards.

To describe the Commission's requirements for the notification of significant patient risks identified during the assessment of a healthcare service to the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).

To describe the Commission's requirements for awarding a ‘Not applicable’ rating for actions in the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).

To describe the Commission's requirements for sampling multi-site healthcare services at assessment to the National Safety and Quality Primary and Community Healthcare Standards (Primary and Community Healthcare Standards).

A newly updated and streamlined National Safety and Quality Health Service (NSQHS) Standards Assessor Orientation course is now available. The revised program is shorter, more focused and designed to better support new assessors as they begin their accreditation journey.

2026
Newsletter

This issue includes items on antimicrobial use and resistance, artificial intelligence, urgent and emergency care, delirium, health literacy, coffee and tea, person-centred care and more. Along with the latest from BMJ Quality & Safety, Journal of Patient Experience and the International Journal for Quality in Health Care. Also included is the latest from the UK’s National Institute for Health and Care Excellence (NICE) and the USA’s Agency for Healthcare Research and Quality (AHRQ

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