…the biggest challenge to moving toward a safer health system is changing the culture from one of blaming individuals for errors to one in which errors are treated not as personal failures, but as opportunities to improve the system and prevent harm.

The following case studies highlight the successful implementation of PROMs in Australia and overseas. These case studies provide examples of different levels of implementation within the health care system demonstrating potential uses in Australia.

The scale of implementation can range from an individual clinician introducing PROMs into practice to international efforts, such as the work of the Organisation for Economic Co-operation and Development (OECD) and the International Consortium for Health Outcomes Measurement (ICHOM).