Safety and Quality > Our Work > General Practice accreditation

On this page:

The National General Practice Accreditation Scheme

The National General Practice Accreditation Scheme (the Scheme) supports the consistent assessment of Australian general practices against the Royal Australian College of General Practitioners (RACGP) Standards for general practice.

The Australian Commission on Safety and Quality in Health Care (the Commission), in collaboration with the RACGP, developed the National General Practice Accreditation Scheme, which commenced on 1 January 2017.

The National General Practice Accreditation Scheme:

  • provides greater choice for general practices seeking accreditation
  • improves support programs for implementation of accreditation
  • includes access to national de-identified data on accreditation performance to enable practices to benchmark themselves.

The National General Practice Accreditation Scheme is aligned to the Australian Health Service Safety and Quality Accreditation Scheme and includes:

  • the General Practice Accreditation Coordinating Committee, an industry-based stakeholder committee to provide governance and oversight of the scheme
  • an approval process for accrediting agencies assessing general practices
  • a data collection and reporting framework for accrediting agencies.

Back to top

The Scheme’s data collection and reporting framework

The Scheme includes a data collection and reporting framework for the approved accrediting agencies.

Through the implementation of a consistent and standardised approach to the collection of data, the Commission uses evidence-based data to:

  • monitor the Scheme and the performance of accrediting agencies
  • understand the perspectives of general practice accreditation
  • identify areas for improvement.

Clause 4.9 of the Guide to the approval process for accrediting agencies outlines the requirements for data reporting by accrediting agencies:

Guide to the approval process for accrediting agencies (WORD, 663KB) Guide to the approval process for accrediting agencies (PDF, 1MB)

Back to top

Post-assessment survey of general practices

Following the completion of an accreditation assessment, general practices will be sent a link to complete a brief survey about their experience.

The purpose of the survey is to seek feedback from general practices about their experience of the assessment process and their accrediting agency without fearing that it might negatively impact their assessment outcome. The survey asks questions about the assessor’s skills and their approach to the assessment, and the accrediting agencies processes for organising and preparing for the accreditation assessment.

General practices that recently underwent the accreditation process are encouraged to complete the survey.

Back to top

Advisories for the Scheme

An Advisory is a formal communication from the Commission to accrediting agencies to provide guidance and direction on the interpretation and/or assessment of the RACGP Standards for general practices. Advisories are numbered and dated before distribution.

The advisories are routinely reviewed to ensure they remain current. All the advisories have been updated following the latest review.

Back to top

Approved accrediting agencies

The Commission has the delegated authority to approve accrediting agencies to assess and accredit general practices. Under the Scheme, general practices accessing the Department of Health’s Practice Incentives Program (PIP) or the Workforce Incentive Program (WIP), which will replace Practice Nurse Incentive Program (PNIP) from 1 July 2019, must be assessed by an approved accrediting agency.

In 2016, the Commission ran an approvals process for accrediting agencies wishing to assess general practices. A list of approved accrediting agencies and their contact details can be found:

Information about the approvals process can be found:
General Practice accreditation – Accrediting agencies assessing general practices

Back to top

The Commission’s Advice Centre Line

The Advice Centre provides support for general practices, surveyors, accrediting agencies on the implementation of the National General Practice Accreditation Scheme.

Should you have any queries about the Scheme, please contact the Commission via the Advice Centre on:



1800 304 056

For more information or questions about the RACGP Standards for General Practice, please contact the RACGP on 1800 472 247 or email