NHHI contact details

NHHI

National Hand Hygiene Initiative Help Desk staff will endeavour to respond to your enquiry as quickly as possible, and within 5 business days. Please do not send multiple queries within this timeframe.

Help Desk hours are 10am-2pm (AEDT) business days.

There are a range of resources that may be able to assist you in relation to:

Before contacting the NHHI Help Desk, please take the following steps to resolve your query:

  1. Contact the hand hygiene lead at your health facility
  2. Contact the jurisdictional coordinator for your state/territory if you are the hand hygiene lead for your facility
  3. Review the FAQs 
  4. Review the HHCApp instructions 
  5. Review the learning system information and pages for individualsorganisations and administrators, as appropriate.

Contact Details

ACT

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

NSW

NSW Clinical Excellence Commission

Phone: 02 9269 5637
Email: CEC-HAI@health.nsw.gov.au  

 

NT

Clinical Excellence and Patient Safety, Department of Health

Email: safetyandquality.doh@nt.gov.au

Qld

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

SA

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

Tas

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

Vic

Victorian NHHI Coordinator

Jennifer Bradford 

VICNISS Coordinating Centre, Doherty Institute
792 Elizabeth St, Melbourne

Phone: 03 9342 9333 (reception)

Email: jennifer.bradford@mh.org.au

WA

Western Australian NHHI Coordinator

Patient Safety and Clinical Quality Divison

Email:  handhygienewa@health.wa.gov.au

Phone: 08 9222 2197

Private hospitals

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

ACT

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

NSW

NSW Clinical Excellence Commission

Phone: 02 9269 5637
Email: CEC-HAI@health.nsw.gov.au  

 

NT

Clinical Excellence and Patient Safety, Department of Health

Email: safetyandquality.doh@nt.gov.au

Qld

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

SA

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

Tas

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

Vic

Victorian NHHI Coordinator

Jennifer Bradford 

VICNISS Coordinating Centre, Doherty Institute
792 Elizabeth St, Melbourne

Phone: 03 9342 9333 (reception)

Email: jennifer.bradford@mh.org.au

WA

Western Australian NHHI Coordinator

Patient Safety and Clinical Quality Divison

Email:  handhygienewa@health.wa.gov.au

Phone: 08 9222 2197

Private hospitals

Please contact the NHHI Help Desk:

Telephone: 02 9126 3511 or fill in the contact form below to email the Help Desk.

 

Contact form

If your query was not answered by any of the above, please fill in the contact form below to email the Help Desk.

NOTE: Your enquiry will be attended to within 5 business days. Please do not send multiple enquiries within this time frame.

Please enter your HHCApp or Online Learning Module user name relevant to this enquiry (if you have one) into the field above.