Online learning – hand hygiene


A suite of online learning modules is available to support healthcare workers' education on hand hygiene practices and hand hygiene auditor training. 

Online learner registration

The hand hygiene online learning modules are accessible for any person with an internet connection. Access is free.

All learners must complete a registration as a new user the first time they access the system (for first access to this system after March 2016).

Once registered: 

  • Login details are emailed to you, or provided on the screen (if no email supplied)
  • You can enrol in any module in the system
  • Modules can be completed an unlimited number of times

To register, or to login go to:

You can use your login to save your progress with the module you've commenced and return and finish at another time, return and access your certificate or complete further modules at any time. 

If you experience any problems please review the Frequently Asked Questions.

If you continue to experience difficulties after you have worked through the Frequently Asked Questions, then please go to the Contact Us page and complete the form for submission to the Help Desk.

Hand hygiene online learning modules

The following hand hygiene online learning modules are available:

Module Target audience

Allied health

All allied health professionals - that is, health professionals who are not medical practitioners, dentists or nurses.
Dental All dental/oral health staff and students
Medical All medical practitioners
Non-clinical Healthcare facility support staff. This includes all staff and volunteers who enter patient areas, but do not provide care for patients
Nursing/midwifery All staff performing nursing/midwifery duties
Renal dialysis All staff working within a dialysis setting
Royal Australasian College of Surgeons All candidates for a position in a surgical training program provided by the Royal Australasian College of Surgeons
Standard theory Any person requiring hand hygiene knowledge for whom the other modules are not relevant
Student health practitioner Any person requiring hand hygiene knowledge for whom the other modules are not relevant
Hand dermatitis This module aims to prevent hand dermatitis in healthcare workers and to educate about what to do if dermatitis develops. It was developed by the Occupational Dermatology Research and Education Centre, at the Skin & Cancer Foundation, Melbourne.

Hand hygiene auditor modules

Module Information
Hand hygiene annual auditor validation module  To maintain the validity of data collected, all auditors are required to complete this module as a part of the annual validation process. Completion of this module alone does not qualify the learner to be a hand hygiene auditor. There are also additional auditor training requirements.
Hand hygiene preworkshop module  This course is a mandatory requirement for all participants enrolled in a hand hygiene auditor training workshop. It must be completed prior to attendance at the initial face to face workshop session.

Learning Management System (LMS) instructions for new users

The instructions provide information on how to use the system including registration, login, updating your profile, enrolling and completing learning modules, cancelling enrolments and viewing your certificate.


Your privacy is important to the Commission. The Commission only collects and uses information about you (name, employer, training/education provider, email address) to implement the National Hand Hygiene Initiative. Your information may be accessed by authorised officers of the Commission to assist you with resolving any issues you raise with the National Hand Hygiene Initiative Help Desk. Authorised Organisation and Region Administrators from your employer organisation and your Jurisdictional Coordinator (public health service organisations only) may also access your information for local Hand Hygiene program implementation purposes and to support validation of hand hygiene data that you submit using the Hand Hygiene Compliance Application.

Registering an organisation

When an organisation registers, its name will appear in the drop down box for new individual users, which means the organisation can run reports on staff completion of the modules.

If your organisation wishes to be able to run completion reports, please email the NHHI Helpdesk with the following information:

  • Name of organisation
  • Address
  • Name and email of person requiring reporting access (more than 1 person can be nominated).

Please ensure that you use your workplace email to provide the information, including your position details, to demonstrate why you need access to your organisation's reports, and that the person requiring reporting access has already registered in the system as a learner. You will also need to provide evidence of permission from your Executive, approving your access as an organisation administrator.

Each staff member is still required to complete the individual registration process to create their own profile the very first time they use the system. Each staff member only requires one login. Multiple logins will be removed from the system.

Instructions for organisation and regional administrators

Publication, report or update

Details on how to extract completion data from the National Hand Hygiene Initiative LMS.