Ensuring that patients who deteriorate receive appropriate and timely care is a key safety and quality challenge. The Commission has introduced a range of systems to better manage recognition of and response to acute physiological deterioration.
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The Stillbirth Clinical Care Standard supports best practice care for stillbirth prevention and investigation, and bereavement care following perinatal loss.
The National Standard was released by the Commission on 4 November 2022.
Accreditation provides assurances to the community that a general practice meets expected standards for safety and quality. It is a formal program in which trained independent reviewers assess a general practice’s evidence of implementation of the RACGP Standards for general practices and the RACGP Standards for point-of-care testing.
The Heavy Menstrual Bleeding Clinical Care Standard (2024) aims to improve the quality of care for women with heavy menstrual bleeding and ensure that they can make an informed choice from the range of treatments suitable to their individual situation, including less invasive options where appropriate.
To ensure that the selected PREM can be a meaningful tool for quality and safety improvement and person-centred care, you need to first think carefully about how you want to use the survey and why. You also need to consider how the PREM can be best used in your organisation, given your existing patient experience work and contextual constraints and enablers.
Well-designed incident management systems assist patients, carers, families and the workforce to identify, report, manage and learn from incidents.
Clinical care standards consist of a set of quality statements and a set of indicators to allow local monitoring for quality improvement. Clinical care standards are intended to be used alongside relevant national safety and quality standards and in the context of key principles of safe and high quality care.
The Commission delivered consultations to develop the requirements for the National One Stop Shop and the National Clinical Trials Front Door, on behalf of the Australian Government Department of Health and Aged Care, in partnership with all jurisdictions via the Clinical Trials Project Reference Group.
This page provides resources and a reference table of medication safety alerts, notices and guidance issued by the Australian states and territories and by international organisations using the APINCHS classification. There could be other more recent alerts, advice and guidance related to other medicines or practice areas which may be relevant to you or your organisation.
The Osteoarthritis of the Knee Clinical Care Standard describes the care that you can expect if you have osteoarthritis of the knee. Find out more about the eight quality statements from the Osteoarthritis of the Knee Clinical Care Standard, as well as helpful resources.
The Commission has developed a standard (Standard 5) on clinical care, one of seven strengthened Aged Care Quality Standards. These standards are regulated by the Aged Care Quality and Safety Commission and come into effect July 2025 as subordinate legislation in the new rights based Aged Care Act 2025. The focus is to protect older people from harm and improve their clinical care.
The Venous Thromboembolism Prevention Clinical Care Standard has been developed by the Commission to support clinicians and health services implement the delivery of high-quality care to prevent venous thromboembolism (VTE) acquired in hospital and following hospital discharge.
The National Model Clinical Governance Framework provides a consistent national framework for clinical governance that is based on the National Safety and Quality Health Service Standards.
This standard describes the care you should expect to receive if you are at risk of, or experience delirium. Find out more about what the standard says for consumers.
These FAQs answer some common questions about the Comprehensive Care Standard, and more generally what comprehensive care means in the Australian health system.
The Low Back Pain Clinical Care Standard aims to improve the early assessment, management, review and appropriate referral of people with this common health condition.
The Low Back Pain Clinical Care Standard describes the care that you can expect to receive if you go to a primary healthcare provider or a hospital emergency department with a new episode of low back pain. This could be new pain or a flare-up of an ongoing problem. Find out more about what the standard means for consumers and the other resources available.
Now that you have considered how the selected PREM fits into the big picture of your organisation, it is time to think about how to translate the aspirations of this big picture into practical actions on the ground. Stage 2 takes you through some of the important decisions needed to get the PREM to your patients and to get responses back.
The Aged Care Emergency (ACE) service is a nurse-led multi-agency model of care in the Hunter New England and Central Coast areas of NSW. It provides triage and clinical support and advice for residential aged care facility staff so that care for residents can be delivered in the facility where appropriate to avoid unnecessary transfer to hospital.
PREMs are recommended as a resource to prioritise and inform local safety and quality improvement, to stimulate meaningful discussion with consumers, and to help organisations to keep track of their move towards patient-centred care.