Seven key attributes common in high-performing person-centred healthcare organisations have been identified. Collectively, the seven attributes provide an ideal organisational model for supporting consistent and excellent person-centred care.
The Commission has developed an online education module on shared decision-making that focuses on communicating risk.
The National statement on health literacy is Australia’s national approach to addressing health literacy.
Person-centred care is widely recognised as a foundation to safe, high-quality health care. It is care that respects and responds to the preferences, needs and values of patients and consumers.
The Commission has developed resources to help you talk to you healthcare provider about what is important to you, your treatment options, and to help you share decisions about your care.
The Commission has undertaken four environmental scans to consider the content and quality of consumer information about cataract surgery, tonsillectomy in children, heavy menstrual bleeding, and birth options.
The Commission has developed information for consumers on some key safety and quality issues, and health conditions.
The Australian Charter of Healthcare Rights describes the rights that you, or someone you care for, can expect when receiving health care.
The end-of-life care audit toolkit is designed to help health service organisations to examine and improve the quality of their end-of-life care.
